Setup Troubleshooting, Press power button | Lexmark 1500 Series

Troubleshooting

If you set up your printer on a wireless network, make sure:

•The wireless network is working properly.

•The computer and printer are both connected to the same wireless network.

•The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet.

•The printer is located away from other electronic devices that may interfere with the wireless signal.

•The power supply is connected to the printer, and is lit.

•The Wi-Fi indicator light is green.

•The printer driver is installed on the computer from which you are performing a task.

•The correct printer port is selected.

Setup Troubleshooting

Power button is not lit

These are possible solutions. Try one or more of the following:

Press power button

Make sure the printer is on by pressing .

Disconnect and reconnect the power cord

1Disconnect the power cord from the wall outlet, and then from the printer.

2Plug the cord all the way into the power supply on the printer.

2

1

3Plug the cord into an electrical outlet that other electrical devices have been using.

4If the light is not on, press .

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Lexmark 1500 Series manual Setup Troubleshooting, Power button is not lit, Press power button

Contents

June Series Users Guide Safety information Contents Working with photos Printing Maintaining the printer Troubleshooting Wireless troubleshooting Jams and misfeeds troubleshooting Index Networking glossary Description Where to findIntroduction Finding information about the printer Series Description Where to findSelect Lexmark Solution Center Click Programs or All Programs Œ Lexmark Description Where to find US Where to find rest of world Wireless network compatibility Operating system noticeWindows users-See the Users Guide Checking the box contents Setting up the printer Use Understanding the parts of the printer Orange Using the installation software CD Windows users only Installing the printer software Method Using the installation software CD Macintosh users onlyUsing the World Wide Web Understanding the printer software Center icon Click Setup and diagnose printerSelect Solution Center Click Security Information Networking overview Common home network configurationsNetworking General networking Internet Finding the MAC address What information do I need and where do I find it? Finding IP addresses Wireless networkingPrinting a network setup How to locate a printer IP address Types of wireless networks Configure IP addressFinding the signal strength Tips for using network adapters Advanced wireless setup Creating an ad hoc wireless network using WindowsFor Windows Vista users For Windows XP users Follow the instructions on the computer screen Loading paper and original documents Loading paperLoading envelopes Loading labels Loading transparencies Loading iron-on transfersLoading custom-size paper Loading banner paper Printing a Web PrintingPrinting basic documents Printing a document Printing photos or images from a Web Printing multiple copies of a documentClick Print Now Collated Not collated Collating copiesPrinting the last page first reverse page order Printing multiple pages on one sheet N-Up Choosing compatible specialty paper types Pausing print jobsCanceling print jobs Printing specialty documents Printing a document as a poster Printing envelopes Printing an image as a poster Printing a bookletClick Options Œ Layout Options Assembling a booklet Printing on custom-size paperPrinting iron-on transfers Printing a banner Changing printer settingsSaving and deleting print settings Printing transparencies Select Resetting the printer to factory default settingsPrinting on both sides of the paper duplexing Understanding the two-sided printing duplexing function Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing manuallySelect the Print manual duplex instructions check box Page Slots Memory card Working with photosRetrieving and managing photos Inserting a memory card Found. What do you want to do? appears Inserting a flash drive Click Automatically save all photos to My Pictures Connecting a PictBridge-enabled digital camera Click Select photos to save Click Deselect All Changing the Productivity Studio library preferences Click Temporary FilesClick Searched Folders Cropping a photo Changing the Productivity Studio transfer settingsChanging the Resolution / Size of a photo Editing photos Click Manual Red-Eye Reduction Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Blurring/Sharpening a photo Despeckling a photo Enhancing a photoChanging the Hue / Saturation of a photo Changing the Gamma Value of a photo or image Changing the Brightness / Contrast settings of a photo Printing photosApplying a color effect to a photo Viewing / Printing photos from the Productivity Studio Printing Photo PackagesCreating Photo Greeting Cards Printing all photos from a memory device Paper sizes supported DimensionsPage Creating and viewing a slideshow Printing photos from a digital camera using Dpof Maintaining the printer Installing print cartridges Removing a used print cartridge Using genuine Lexmark print cartridges Refilling print cartridgesClick Report a non-Lexmark print cartridge Cleaning the print cartridge nozzles Aligning the print cartridgesWiping the print cartridge nozzles and contacts Cleaning the exterior of the printer Ordering paper and other supplies Preserving the print cartridgesOrdering supplies Ordering print cartridges Paper size Paper Press power button TroubleshootingSetup Troubleshooting Power button is not lit Duplex light is blinking Power light is blinking Enable PictBridge printing from the camera Software does not install Does not print Make sure the printer is not in sleep mode Solving printer communication problemsRemoving and reinstalling the software Removing and reinstalling the software Yes Wireless troubleshootingWindows 2000, click Start Œ Settings Œ Control Panel Enabling the USB port Wi-Fi indicator light is orange Try adjusting external antennas Run the wireless setup again Wi-Fi indicator light is not lit Remove and reinstall the internal print server Check your security keys WEP keyWPA-PSK or WPA2-PSK key Wireless network printer does not print Reinstall software Wireless printer is no longer working Changing wireless settings after installation Ping the wireless access pointPing the printer Type ipconfig Ping the access point Check the installation cableChecking your network name Windows users only Ping the printer Run the Wireless Setup Utility Windows users only Improving print quality Print troubleshootingCheck printer ports Windows users only Partial document or photo prints Poor text and graphic quality Remove sheets as they are printedUse a different brand of paper Print speed is slow Poor quality at the edges Ink levels seem incorrect Skewed printPhoto smudges Checking the print cartridges Ink levels seem to go down too quickly Blank or incorrect page printsCharacters on printout are missing or unexpected Prints with different fonts Glossy photo paper or transparencies stick together Printouts have alternating bands of light and dark print Print is too dark or smudged Transparencies or photos contain white lines Vertical straight lines are not smoothWhite lines appear in graphics or solid black areas Checking printer readiness Checking the printer status Have you applied the fonts correctly in the program? Checking the Spool Settings for banner printingResolving font problems Do the print cartridges have ink? Printer is busy printing another job Ready or Busy Printing is listed as the statusPrinting a test Try printing the test page again Make sure the printer is receiving powerTest page does not print Cable is not connected, is loose, or is damaged Make sure the print queue is ready to print Printer is plugged in but does not printPrinter is trying to print to File Make sure the cable is not damaged or loose Check the printer status Try to locate the printer from the remote computerOpen the Printers or Printers and Faxes folder Bidirectional communication is not established Printer is not able to communicate with the computerWrong printer is attached Updating the printer software Cannot print from digital camera using PictBridge Experiencing poor quality or incorrect outputCannot print from a memory card or flash drive Jams and misfeeds troubleshooting Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unit Printer does not feed paper, envelopes, or specialty media Paper or specialty media misfeeds Paper continues to jam Banner paper jams Duplex unit does not operate correctly Memory card troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted Make sure the USB cable is connected Select the printer on your wireless networkCheck to see if the memory card is damaged Check the file types stored on the memory card Clearing error messages Error messages on the computer screen 105 General Printing Problem Multiple All-In-Ones found Print File ErrorCause Solution Unsupported file types found on memory card Product information Edition notice107 108 Exposure to radio frequency radiation 109 Avis de conformité aux normes de l’industrie du Canada 110 111 Noise emission levels 112 Power consumption 113 Limited warranty 114 Limitation of liability 115 116 117 Networking glossary 118 UAA Universally Administered Address 119 Index 120 121 122 123 124