Wireless troubleshooting | Lexmark 1500 Series instruction

Software does not install	66
Page does not print	67
Solving printer communication problems	68
Understanding Warning levels	68
Removing and reinstalling the software	68
Enabling the USB port	69
Wireless troubleshooting	69
How do I find out what type of security my network is using?	69
Wi-Fi indicator light is orange	70
Wi-Fi indicator light is blinking orange during installation	70
Wi-Fi indicator light is not lit	72
Check your security keys	74
Printer is configured correctly, but cannot be found on the network	74
Wireless network printer does not print	75
Wireless printer is no longer working	76
Changing wireless settings after installation	77
Resetting an internal wireless print server to factory default settings	77
Network printer does not show up in the printer selection list during installation	78
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only)	78
Checking your network name (Windows users only)	79
Ping the access point	79
Ping the printer	80
Run the Wireless Setup Utility (Windows users only)	80
Changing wireless settings after installation (Windows users only)	81
Check printer ports (Windows users only)	81
Print troubleshooting	81
Partial document or photo prints	81
Improving print quality	81
Poor text and graphic quality	82
Poor quality at the edges of the page	83
Print speed is slow	83
Skewed print	84
Photo smudges	84
Checking the print cartridges	84
Ink levels seem incorrect	84
Ink levels seem to go down too quickly	85
A blank or incorrect page prints	85
Characters on printout are missing or unexpected	85
Colors on printout are faded or differ from colors on the screen	86
Glossy photo paper or transparencies stick together	86
Page prints with different fonts	86
Print is too dark or smudged	87
Printed characters are improperly formed or are not aligned correctly	87
Printouts have alternating bands of light and dark print	87
Transparencies or photos contain white lines	88
Vertical straight lines are not smooth	88

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Lexmark 1500 Series manual Wireless troubleshooting

Contents

Series Users Guide June Safety information Contents Printing Working with photos Troubleshooting Maintaining the printer Wireless troubleshooting Jams and misfeeds troubleshooting Networking glossary Index Finding information about the printer Where to findIntroduction Description Click Programs or All Programs Œ Lexmark Description Where to findSelect Lexmark Solution Center Series Description Where to find US Where to find rest of world Wireless network compatibility Operating system noticeWindows users-See the Users Guide Setting up the printer Checking the box contents Understanding the parts of the printer Use Orange Installing the printer software Using the installation software CD Windows users only Understanding the printer software Using the installation software CD Macintosh users onlyUsing the World Wide Web Method Click Click Setup and diagnose printerSelect Solution Center Center icon Security Information General networking Common home network configurationsNetworking Networking overview Internet What information do I need and where do I find it? Finding the MAC address How to locate a printer IP address Wireless networkingPrinting a network setup Finding IP addresses Tips for using network adapters Configure IP addressFinding the signal strength Types of wireless networks Advanced wireless setup Creating an ad hoc wireless network using WindowsFor Windows Vista users For Windows XP users Follow the instructions on the computer screen Loading paper and original documents Loading paperLoading envelopes Loading labels Loading transparencies Loading iron-on transfersLoading custom-size paper Loading banner paper Printing a document PrintingPrinting basic documents Printing a Web Printing photos or images from a Web Printing multiple copies of a documentClick Print Now Printing multiple pages on one sheet N-Up Collating copiesPrinting the last page first reverse page order Collated Not collated Printing specialty documents Pausing print jobsCanceling print jobs Choosing compatible specialty paper types Printing envelopes Printing a document as a poster Printing an image as a poster Printing a bookletClick Options Œ Layout Options Assembling a booklet Printing on custom-size paperPrinting iron-on transfers Printing transparencies Changing printer settingsSaving and deleting print settings Printing a banner Understanding the two-sided printing duplexing function Resetting the printer to factory default settingsPrinting on both sides of the paper duplexing Select Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing manuallySelect the Print manual duplex instructions check box Page Inserting a memory card Working with photosRetrieving and managing photos Slots Memory card Inserting a flash drive Found. What do you want to do? appears Connecting a PictBridge-enabled digital camera Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Changing the Productivity Studio library preferences Click Temporary FilesClick Searched Folders Editing photos Changing the Productivity Studio transfer settingsChanging the Resolution / Size of a photo Cropping a photo Blurring/Sharpening a photo Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Click Manual Red-Eye Reduction Changing the Gamma Value of a photo or image Enhancing a photoChanging the Hue / Saturation of a photo Despeckling a photo Changing the Brightness / Contrast settings of a photo Printing photosApplying a color effect to a photo Viewing / Printing photos from the Productivity Studio Printing Photo PackagesCreating Photo Greeting Cards Paper sizes supported Dimensions Printing all photos from a memory devicePage Printing photos from a digital camera using Dpof Creating and viewing a slideshow Installing print cartridges Maintaining the printer Removing a used print cartridge Using genuine Lexmark print cartridges Refilling print cartridgesClick Report a non-Lexmark print cartridge Cleaning the print cartridge nozzles Aligning the print cartridgesWiping the print cartridge nozzles and contacts Cleaning the exterior of the printer Ordering print cartridges Preserving the print cartridgesOrdering supplies Ordering paper and other supplies Paper Paper size Power button is not lit TroubleshootingSetup Troubleshooting Press power button Power light is blinking Duplex light is blinking Enable PictBridge printing from the camera Software does not install Does not print Removing and reinstalling the software Solving printer communication problemsRemoving and reinstalling the software Make sure the printer is not in sleep mode Enabling the USB port Wireless troubleshootingWindows 2000, click Start Œ Settings Œ Control Panel Yes Wi-Fi indicator light is orange Try adjusting external antennas Wi-Fi indicator light is not lit Run the wireless setup again Remove and reinstall the internal print server Check your security keys WEP keyWPA-PSK or WPA2-PSK key Wireless network printer does not print Wireless printer is no longer working Reinstall software Changing wireless settings after installation Ping the wireless access pointPing the printer Type ipconfig Ping the access point Check the installation cableChecking your network name Windows users only Run the Wireless Setup Utility Windows users only Ping the printer Partial document or photo prints Print troubleshootingCheck printer ports Windows users only Improving print quality Poor text and graphic quality Remove sheets as they are printedUse a different brand of paper Poor quality at the edges Print speed is slow Checking the print cartridges Skewed printPhoto smudges Ink levels seem incorrect Ink levels seem to go down too quickly Blank or incorrect page printsCharacters on printout are missing or unexpected Glossy photo paper or transparencies stick together Prints with different fonts Print is too dark or smudged Printouts have alternating bands of light and dark print Transparencies or photos contain white lines Vertical straight lines are not smoothWhite lines appear in graphics or solid black areas Checking the printer status Checking printer readiness Do the print cartridges have ink? Checking the Spool Settings for banner printingResolving font problems Have you applied the fonts correctly in the program? Printer is busy printing another job Ready or Busy Printing is listed as the statusPrinting a test Cable is not connected, is loose, or is damaged Make sure the printer is receiving powerTest page does not print Try printing the test page again Make sure the cable is not damaged or loose Printer is plugged in but does not printPrinter is trying to print to File Make sure the print queue is ready to print Check the printer status Try to locate the printer from the remote computerOpen the Printers or Printers and Faxes folder Updating the printer software Printer is not able to communicate with the computerWrong printer is attached Bidirectional communication is not established Cannot print from digital camera using PictBridge Experiencing poor quality or incorrect outputCannot print from a memory card or flash drive Jams and misfeeds troubleshooting Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unit Paper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty media Banner paper jams Paper continues to jam Duplex unit does not operate correctly Memory card troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted Check the file types stored on the memory card Select the printer on your wireless networkCheck to see if the memory card is damaged Make sure the USB cable is connected Error messages on the computer screen Clearing error messages General Printing Problem 105 Unsupported file types found on memory card Print File ErrorCause Solution Multiple All-In-Ones found Product information Edition notice107 Exposure to radio frequency radiation 108 Avis de conformité aux normes de l’industrie du Canada 109 110 Noise emission levels 111 Power consumption 112 Limited warranty 113 Limitation of liability 114 115 116 Networking glossary 117 UAA Universally Administered Address 118 Index 119 120 121 122 123 124