Manuals / Brands / Photography / Photo Printer / Lexmark / Photography / Photo Printer

Lexmark 1500 Series Printer is busy printing another job, Ready or Busy Printing is listed as the status, Printing a test page

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Was the document formatted or created for the printer?

Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that

created the document to fix these problems, and then save the changes for the next time you print.

Printer is busy printing another job

Wait until the printer has finished printing all other print jobs before sending this job to print.

Ready or Busy Printing is listed as the status

If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are

attempting to print, try the suggestions below. Next, test the solution by sending a document to print.

Is there a problem with the connections?

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

Do you need to adjust the Quality/Speed settings?

Select Photo from the Quality/Copies tab in Printing Preferences.

1Click File  Print.

2Click Properties, Preferences, Options, or Setup.

3From the Quality/Copies tab, make changes as needed.

4Click OK to close any dialog boxes that are open.

Is the problem with the program?

Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more

information, see the program documentation.

Printing a test page

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click Programs or All Programs  Lexmark 1500 Series.

3Click Solution Center.

4From the Maintenance tab, click Print a test page.

5Compare the printed page to the image displayed on the computer screen. If the printed image matches the

image displayed on the screen, then you are finished.

6If the test page did not print at all or has quality problems, attend to any error messages that appear on the

screen.

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Contents

Main Safety information Contents Page Page Page Page Page Introduction Finding information about the printer Quick Setup sheet User's Guide 1 Page Customer support 1 2 3 4 5 6 Limited Warranty 1 2 3 Operating system notice Wireless network compatibility Setting up the printer Checking the box contents Understanding the parts of the printer Page Installing the printer software Using the installation software CD (Windows users only) Using the installation software CD (Macintosh users only) Using the World Wide Web Understanding the printer software Page Security Information Networking General networking Networking overview Common home network configurations Wired network example Page What information do I need and where do I find it? Finding the MAC address Printing a network setup page 1 2 3 4 5 Wireless networking Finding IP addresses How to locate a printer IP address How to locate a computer IP address Assigning an IP address Configure IP address Finding the signal strength Tips for using network adapters Types of wireless networks Advanced wireless setup Creating an ad hoc wireless network using Windows For Windows Vista users 1 2 For Windows XP users Adding a printer to an existing ad hoc wireless network using Windows Loading paper and original documents Loading paper Loading envelopes Loading labels Loading greeting cards, index cards, photo cards, and postcards Loading transparencies Loading iron-on transfers Loading custom-size paper Loading banner paper Printing Printing basic documents Printing a document Printing a Web page Printing photos or images from a Web page Printing multiple copies of a document Collating copies Printing the last page first (reverse page order) Printing multiple pages on one sheet (N-Up) Printing documents or photos from a removable storage device Pausing print jobs Printing specialty documents Choosing compatible specialty paper types Printing envelopes Printing greeting cards, index cards, photo cards, and postcards Printing a document as a poster Printing an image as a poster Printing a booklet Assembling a booklet Printing on custom-size paper Printing iron-on transfers Printing transparencies Printing a banner Changing printer settings Saving and deleting print settings Resetting the printer to factory default settings 1 2 3 4 5 6 7 Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function 1 2 3 Printing on both sides of the paper (duplexing) automatically 1 2 3 4 5 6 Printing on both sides of the paper (duplexing) manually Page Working with photos Retrieving and managing photos Inserting a memory card 3 Inserting a flash drive 1 2 Connecting a PictBridge-enabled digital camera Transferring all photos from a memory card using the computer Transferring selected photos from a memory card using the computer Transferring all photos from a CD or flash drive using the computer Transferring selected photos from a CD or flash drive using the computer Changing the Productivity Studio temporary files preferences Changing the Productivity Studio searched folders preferences Changing the Productivity Studio library preferences Changing the Productivity Studio transfer settings Editing photos Cropping a photo Rotating a photo Changing the Resolution / Size of a photo Applying One-Click Auto Fixes to a photo Reducing the red-eye effect in a photo Blurring/Sharpening a photo Enhancing a photo Changing the Hue / Saturation of a photo Changing the Gamma Value of a photo or image Despeckling a photo Changing the Brightness / Contrast settings of a photo Printing photos Printing photos from a CD or removable storage device using the computer Viewing / Printing photos from the Productivity Studio Printing Photo Packages Creating Photo Greeting Cards Printing all photos from a memory device Using a PictBridge-enabled digital camera to control printing photos Printing photos from a digital camera using DPOF Creating and viewing a slideshow Maintaining the printer Installing print cartridges Removing a used print cartridge Using genuine Lexmark print cartridges Refilling print cartridges Aligning the print cartridges Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Cleaning the exterior of the printer Preserving the print cartridges Ordering supplies Ordering print cartridges Ordering paper and other supplies Page Troubleshooting Setup Troubleshooting Power button is not lit Press power button Disconnect and reconnect the power cord Power light is blinking Check print cartridges Check the ink level of the color print cartridge Load paper Clear the paper jam Enable PictBridge printing from the camera Make sure you inserted a valid device into the PictBridge port Make sure the paper size setting on the camera is supported by the printer Make sure the printer is properly communicating with the camera Software does not install Check your operating system Check your system requirements Check USB connection Check wireless connection Page does not print Check messages Reload paper Check ink Check cartridges Solving printer communication problems Establish bidirectional communication between the printer and the computer Make sure the printer is not in sleep mode Understanding Warning levels Removing and reinstalling the software Wireless troubleshooting How do I find out what type of security my network is using? Wi-Fi indicator light is orange Wi-Fi indicator light is blinking orange during installation Move your wireless access point (wireless router) to minimize interference Try adjusting external antennas Move your computer and/or printer Check security keys Check MAC address Wi-Fi indicator light is not lit Page Check your security keys WEP key WPA-PSK or WPA2-PSK key Printer is configured correctly, but cannot be found on the network Wireless network printer does not print Check cable Check Wi-Fi indicator light Check if printer driver is installed Check if printer is connected to the wireless network Wireless printer is no longer working Move your wireless access point (wireless router) to minimize interference Move your computer and/or printer Try adjusting external antennas Check network name Changing wireless settings after installation Resetting an internal wireless print server to factory default settings Network printer does not show up in the printer selection list during installation Check whether the printer is on the same wireless network as the computer Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) Check the installation cable Checking your network name (Windows users only) Ping the access point Ping the printer Run the Wireless Setup Utility (Windows users only) Changing wireless settings after installation (Windows users only) Check printer ports (Windows users only) Print troubleshooting Partial document or photo prints Improving print quality Check paper Check print cartridges Poor text and graphic quality Check ink Remove sheets as they are printed Use a different brand of paper Check paper condition Poor quality at the edges of the page Check minimum print settings Select the Borderless print feature Make sure you use photo paper Make sure the paper size matches the printer setting Skewed print Check the paper guides Check the paper Photo smudges Checking the print cartridges Ink levels seem to go down too quickly A blank or incorrect page prints Characters on printout are missing or unexpected Colors on printout are faded or differ from colors on the screen Glossy photo paper or transparencies stick together Page prints with different fonts Print is too dark or smudged Make sure the ink dry before handling the paper Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer Make sure the print cartridge nozzles are clean Printed characters are improperly formed or are not aligned correctly Transparencies or photos contain white lines Do you need to adjust the Quality/Speed settings? Is the problem with program settings? Are the print cartridges clean? Vertical straight lines are not smooth Checking the printer status Windows Vista users only Windows XP users only Windows 2000 users only Checking printer readiness Checking the Spool Settings for banner printing Resolving font problems Have you applied the fonts correctly in the program? Is the font a TrueType font? Is it available on the computer? Was the document formatted or created for the printer? Printer is busy printing another job Ready or Busy Printing is listed as the status Is there a problem with the connections? Do you need to adjust the Quality/Speed settings? Is the problem with the program? Test page does not print Make sure the printer is receiving power Check the USB connection Make sure the cartridges are properly installed Try printing the test page again Printer is plugged in but does not print Make sure the printer is set as the default printer Make sure the print queue is ready to print Printer is trying to print to File Printer cannot communicate with computers over peer-to-peer network Check the printer status Try to locate the printer from the remote computer Restart the host computer and the remote computer Printer is not able to communicate with the computer Wrong printer is attached Printer is out of paper Updating the printer software Bidirectional communication is not established Experiencing poor quality or incorrect output Cannot print from a memory card or flash drive Check the file types stored on the memory card or flash drive Check the memory card or flash drive Check the network connection Jams and misfeeds troubleshooting Paper jam in the printer Paper jam in the paper support Paper jam in the duplex unit Paper or specialty media misfeeds Check paper condition Check paper loading Remove each page as it is printed Adjust the paper guides Banner paper jams Clear banner paper jams Review banner printing checklist Paper continues to jam Are you using paper designed for an inkjet printer? Duplex unit does not operate correctly Cartridge carrier jam Memory card troubleshooting Memory card cannot be inserted Nothing happens when memory card is inserted Photos do not transfer from a memory card across a wireless network Check to see if your printer or the computer is turned on Check to see if your wireless connection is active Error messages on the computer screen Clearing error messages ? Communication not available Is the printer receiving power? Is there a problem with the connections? General Printing Problem Ink Low Out of Memory Out of Paper Fixing a printing failure Print File Error Unsupported file types found on memory card Paper Jam Multiple All-In-Ones found Notices Product information Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks Conventions Federal Communications Commission (FCC) compliance information statement Exposure to radio frequency radiation Industry Canada compliance statement European EC directives conformity statement for radio products Page Noise emission levels Waste from Electrical and Electronic Equipment (WEEE) directive Product disposal Temperature information ENERGY STAR Power consumption Product power consumption Power Saver Off mode Total energy usage Limited warranty Limited warranty service Extent of limited warranty Limitation of liability Additional rights LEXMARK LICENSE AGREEMENTS CARTRIDGE LICENSE AGREEMENT LEXMARK SOFTWARE LICENSE AGREEMENT 1 2 3 a b c d Page Networking glossary Page Index A B C D F G H I J N O P Q R S T U V W