Maintaining the printer, Troubleshooting | Lexmark 1500 Series

Changing the Productivity Studio transfer settings	48
Editing photos	48
Cropping a photo	48
Rotating a photo	48
Changing the Resolution / Size of a photo	48
Applying One-Click Auto Fixes to a photo	49
Reducing the red-eye effect in a photo	49
Blurring/Sharpening a photo	49
Enhancing a photo	50
Changing the Hue / Saturation of a photo	50
Changing the Gamma Value of a photo or image	50
Despeckling a photo	50
Changing the Brightness / Contrast settings of a photo	51
Applying a color effect to a photo	51
Printing photos	51
Printing photos from a CD or removable storage device using the computer	51
Viewing / Printing photos from the Productivity Studio	52
Printing Photo Packages	52
Creating Photo Greeting Cards	52
Printing all photos from a memory device	53
Using a PictBridge-enabled digital camera to control printing photos	54
Printing photos from a digital camera using DPOF	55
Creating and viewing a slideshow	55
Maintaining the printer	56
Installing print cartridges	56
Removing a used print cartridge	57
Using genuine Lexmark print cartridges	58
Refilling print cartridges	58
Aligning the print cartridges	59
Cleaning the print cartridge nozzles	59
Wiping the print cartridge nozzles and contacts	59
Cleaning the exterior of the printer	60
Preserving the print cartridges	61
Ordering supplies	61
Ordering print cartridges	61
Ordering paper and other supplies	61
Troubleshooting	63
Setup Troubleshooting	63
Power button is not lit	63
Power light is blinking	64
Duplex light is blinking	64
Power light and duplex light are blinking alternately	64

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Lexmark 1500 Series manual Maintaining the printer, Troubleshooting

Contents

June Series Users Guide Safety information Contents Working with photos Printing Maintaining the printer Troubleshooting Wireless troubleshooting Jams and misfeeds troubleshooting Index Networking glossary Introduction Where to findFinding information about the printer Description Select Lexmark Solution Center Description Where to findClick Programs or All Programs Œ Lexmark Series Description Where to find US Where to find rest of world Windows users-See the Users Guide Wireless network compatibilityOperating system notice Checking the box contents Setting up the printer Use Understanding the parts of the printer Orange Using the installation software CD Windows users only Installing the printer software Using the World Wide Web Using the installation software CD Macintosh users onlyUnderstanding the printer software Method Select Solution Center Click Setup and diagnose printerClick Center icon Security Information Networking Common home network configurationsGeneral networking Networking overview Internet Finding the MAC address What information do I need and where do I find it? Printing a network setup Wireless networkingHow to locate a printer IP address Finding IP addresses Finding the signal strength Configure IP addressTips for using network adapters Types of wireless networks For Windows Vista users Advanced wireless setupCreating an ad hoc wireless network using Windows For Windows XP users Follow the instructions on the computer screen Loading envelopes Loading paper and original documentsLoading paper Loading labels Loading custom-size paper Loading transparenciesLoading iron-on transfers Loading banner paper Printing basic documents PrintingPrinting a document Printing a Web Click Print Now Printing photos or images from a WebPrinting multiple copies of a document Printing the last page first reverse page order Collating copiesPrinting multiple pages on one sheet N-Up Collated Not collated Canceling print jobs Pausing print jobsPrinting specialty documents Choosing compatible specialty paper types Printing a document as a poster Printing envelopes Click Options Œ Layout Options Printing an image as a posterPrinting a booklet Printing iron-on transfers Assembling a bookletPrinting on custom-size paper Saving and deleting print settings Changing printer settingsPrinting transparencies Printing a banner Printing on both sides of the paper duplexing Resetting the printer to factory default settingsUnderstanding the two-sided printing duplexing function Select Select the Print manual duplex instructions check box Printing on both sides of the paper duplexing automaticallyPrinting on both sides of the paper duplexing manually Page Retrieving and managing photos Working with photosInserting a memory card Slots Memory card Found. What do you want to do? appears Inserting a flash drive Click Automatically save all photos to My Pictures Connecting a PictBridge-enabled digital camera Click Select photos to save Click Deselect All Click Searched Folders Changing the Productivity Studio library preferencesClick Temporary Files Changing the Resolution / Size of a photo Changing the Productivity Studio transfer settingsEditing photos Cropping a photo Reducing the red-eye effect in a photo Applying One-Click Auto Fixes to a photoBlurring/Sharpening a photo Click Manual Red-Eye Reduction Changing the Hue / Saturation of a photo Enhancing a photoChanging the Gamma Value of a photo or image Despeckling a photo Applying a color effect to a photo Changing the Brightness / Contrast settings of a photoPrinting photos Creating Photo Greeting Cards Viewing / Printing photos from the Productivity StudioPrinting Photo Packages Printing all photos from a memory device Paper sizes supported DimensionsPage Creating and viewing a slideshow Printing photos from a digital camera using Dpof Maintaining the printer Installing print cartridges Removing a used print cartridge Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridgesRefilling print cartridges Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesAligning the print cartridges Cleaning the exterior of the printer Ordering supplies Preserving the print cartridgesOrdering print cartridges Ordering paper and other supplies Paper size Paper Setup Troubleshooting TroubleshootingPower button is not lit Press power button Duplex light is blinking Power light is blinking Enable PictBridge printing from the camera Software does not install Does not print Removing and reinstalling the software Solving printer communication problemsRemoving and reinstalling the software Make sure the printer is not in sleep mode Windows 2000, click Start Œ Settings Œ Control Panel Wireless troubleshootingEnabling the USB port Yes Wi-Fi indicator light is orange Try adjusting external antennas Run the wireless setup again Wi-Fi indicator light is not lit Remove and reinstall the internal print server WPA-PSK or WPA2-PSK key Check your security keysWEP key Wireless network printer does not print Reinstall software Wireless printer is no longer working Ping the printer Changing wireless settings after installationPing the wireless access point Type ipconfig Checking your network name Windows users only Ping the access pointCheck the installation cable Ping the printer Run the Wireless Setup Utility Windows users only Check printer ports Windows users only Print troubleshootingPartial document or photo prints Improving print quality Use a different brand of paper Poor text and graphic qualityRemove sheets as they are printed Print speed is slow Poor quality at the edges Photo smudges Skewed printChecking the print cartridges Ink levels seem incorrect Characters on printout are missing or unexpected Ink levels seem to go down too quicklyBlank or incorrect page prints Prints with different fonts Glossy photo paper or transparencies stick together Printouts have alternating bands of light and dark print Print is too dark or smudged White lines appear in graphics or solid black areas Transparencies or photos contain white linesVertical straight lines are not smooth Checking printer readiness Checking the printer status Resolving font problems Checking the Spool Settings for banner printingDo the print cartridges have ink? Have you applied the fonts correctly in the program? Printing a test Printer is busy printing another jobReady or Busy Printing is listed as the status Test page does not print Make sure the printer is receiving powerCable is not connected, is loose, or is damaged Try printing the test page again Printer is trying to print to File Printer is plugged in but does not printMake sure the cable is not damaged or loose Make sure the print queue is ready to print Open the Printers or Printers and Faxes folder Check the printer statusTry to locate the printer from the remote computer Wrong printer is attached Printer is not able to communicate with the computerUpdating the printer software Bidirectional communication is not established Cannot print from a memory card or flash drive Cannot print from digital camera using PictBridgeExperiencing poor quality or incorrect output Paper jam in the paper support Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the duplex unit Printer does not feed paper, envelopes, or specialty media Paper or specialty media misfeeds Paper continues to jam Banner paper jams Duplex unit does not operate correctly Memory card cannot be inserted Memory card troubleshootingNothing happens when memory card is inserted Check to see if the memory card is damaged Select the printer on your wireless networkCheck the file types stored on the memory card Make sure the USB cable is connected Clearing error messages Error messages on the computer screen 105 General Printing Problem Cause Solution Print File ErrorUnsupported file types found on memory card Multiple All-In-Ones found 107 Product informationEdition notice 108 Exposure to radio frequency radiation 109 Avis de conformité aux normes de l’industrie du Canada 110 111 Noise emission levels 112 Power consumption 113 Limited warranty 114 Limitation of liability 115 116 117 Networking glossary 118 UAA Universally Administered Address 119 Index 120 121 122 123 124