Manuals / Lexmark / Photography / Photo Printer

Lexmark 1500 Series manual Software does not install

Models: 1500 Series

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Software does not install

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X.

Check your system requirements

Check that your computer meets the minimum system requirements listed on the printer box.

Check USB connection

If the printer is connected to the computer through a USB cable:

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

Check wireless connection

If the printer supports networking, and you are using the printer on a wireless network, check to see if the Wi-Fi indicator light is on.

Reconnect power supply

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

Disable anti-virus programs (for Windows users only)

1Close all open software applications.

2Disable any anti-virus programs.

3Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4Double-click the CD–ROM drive icon.

5If necessary, double-click setup.exe.

6Follow the instructions on the computer screen to install the software.

Note: You may enable the anti-virus programs again after the software is successfully installed.

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Lexmark 1500 Series manual Software does not install

Contents

Series Users Guide JuneSafety information Contents Printing Working with photosTroubleshooting Maintaining the printerWireless troubleshooting Jams and misfeeds troubleshooting Networking glossary IndexFinding information about the printer Where to findIntroduction DescriptionClick Programs or All Programs Œ Lexmark Description Where to findSelect Lexmark Solution Center SeriesDescription Where to find US Where to find rest of world Wireless network compatibility Operating system noticeWindows users-See the Users Guide Setting up the printer Checking the box contentsUnderstanding the parts of the printer UseOrange Installing the printer software Using the installation software CD Windows users onlyUnderstanding the printer software Using the installation software CD Macintosh users onlyUsing the World Wide Web MethodClick Click Setup and diagnose printerSelect Solution Center Center iconSecurity Information General networking Common home network configurationsNetworking Networking overviewInternet What information do I need and where do I find it? Finding the MAC addressHow to locate a printer IP address Wireless networkingPrinting a network setup Finding IP addressesTips for using network adapters Configure IP addressFinding the signal strength Types of wireless networksAdvanced wireless setup Creating an ad hoc wireless network using WindowsFor Windows Vista users For Windows XP users Follow the instructions on the computer screen Loading paper and original documents Loading paperLoading envelopes Loading labels Loading transparencies Loading iron-on transfersLoading custom-size paper Loading banner paper Printing a document PrintingPrinting basic documents Printing a WebPrinting photos or images from a Web Printing multiple copies of a documentClick Print Now Printing multiple pages on one sheet N-Up Collating copiesPrinting the last page first reverse page order Collated Not collatedPrinting specialty documents Pausing print jobsCanceling print jobs Choosing compatible specialty paper typesPrinting envelopes Printing a document as a posterPrinting an image as a poster Printing a bookletClick Options Œ Layout Options Assembling a booklet Printing on custom-size paperPrinting iron-on transfers Printing transparencies Changing printer settingsSaving and deleting print settings Printing a bannerUnderstanding the two-sided printing duplexing function Resetting the printer to factory default settingsPrinting on both sides of the paper duplexing SelectPrinting on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing manuallySelect the Print manual duplex instructions check box Page Inserting a memory card Working with photosRetrieving and managing photos Slots Memory cardInserting a flash drive Found. What do you want to do? appearsConnecting a PictBridge-enabled digital camera Click Automatically save all photos to My PicturesClick Select photos to save Click Deselect All Changing the Productivity Studio library preferences Click Temporary FilesClick Searched Folders Editing photos Changing the Productivity Studio transfer settingsChanging the Resolution / Size of a photo Cropping a photoBlurring/Sharpening a photo Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Click Manual Red-Eye ReductionChanging the Gamma Value of a photo or image Enhancing a photoChanging the Hue / Saturation of a photo Despeckling a photoChanging the Brightness / Contrast settings of a photo Printing photosApplying a color effect to a photo Viewing / Printing photos from the Productivity Studio Printing Photo PackagesCreating Photo Greeting Cards Paper sizes supported Dimensions Printing all photos from a memory devicePage Printing photos from a digital camera using Dpof Creating and viewing a slideshowInstalling print cartridges Maintaining the printerRemoving a used print cartridge Using genuine Lexmark print cartridges Refilling print cartridgesClick Report a non-Lexmark print cartridge Cleaning the print cartridge nozzles Aligning the print cartridgesWiping the print cartridge nozzles and contacts Cleaning the exterior of the printer Ordering print cartridges Preserving the print cartridgesOrdering supplies Ordering paper and other suppliesPaper Paper sizePower button is not lit TroubleshootingSetup Troubleshooting Press power buttonPower light is blinking Duplex light is blinkingEnable PictBridge printing from the camera Software does not install Does not print Removing and reinstalling the software Solving printer communication problemsRemoving and reinstalling the software Make sure the printer is not in sleep modeEnabling the USB port Wireless troubleshootingWindows 2000, click Start Œ Settings Œ Control Panel YesWi-Fi indicator light is orange Try adjusting external antennas Wi-Fi indicator light is not lit Run the wireless setup againRemove and reinstall the internal print server Check your security keys WEP keyWPA-PSK or WPA2-PSK key Wireless network printer does not print Wireless printer is no longer working Reinstall softwareChanging wireless settings after installation Ping the wireless access pointPing the printer Type ipconfig Ping the access point Check the installation cableChecking your network name Windows users only Run the Wireless Setup Utility Windows users only Ping the printerPartial document or photo prints Print troubleshootingCheck printer ports Windows users only Improving print qualityPoor text and graphic quality Remove sheets as they are printedUse a different brand of paper Poor quality at the edges Print speed is slowChecking the print cartridges Skewed printPhoto smudges Ink levels seem incorrectInk levels seem to go down too quickly Blank or incorrect page printsCharacters on printout are missing or unexpected Glossy photo paper or transparencies stick together Prints with different fontsPrint is too dark or smudged Printouts have alternating bands of light and dark printTransparencies or photos contain white lines Vertical straight lines are not smoothWhite lines appear in graphics or solid black areas Checking the printer status Checking printer readinessDo the print cartridges have ink? Checking the Spool Settings for banner printingResolving font problems Have you applied the fonts correctly in the program?Printer is busy printing another job Ready or Busy Printing is listed as the statusPrinting a test Cable is not connected, is loose, or is damaged Make sure the printer is receiving powerTest page does not print Try printing the test page againMake sure the cable is not damaged or loose Printer is plugged in but does not printPrinter is trying to print to File Make sure the print queue is ready to printCheck the printer status Try to locate the printer from the remote computerOpen the Printers or Printers and Faxes folder Updating the printer software Printer is not able to communicate with the computerWrong printer is attached Bidirectional communication is not establishedCannot print from digital camera using PictBridge Experiencing poor quality or incorrect outputCannot print from a memory card or flash drive Jams and misfeeds troubleshooting Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unit Paper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Paper continues to jamDuplex unit does not operate correctly Memory card troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted Check the file types stored on the memory card Select the printer on your wireless networkCheck to see if the memory card is damaged Make sure the USB cable is connectedError messages on the computer screen Clearing error messagesGeneral Printing Problem 105Unsupported file types found on memory card Print File ErrorCause Solution Multiple All-In-Ones foundProduct information Edition notice107 Exposure to radio frequency radiation 108Avis de conformité aux normes de l’industrie du Canada 109110 Noise emission levels 111Power consumption 112Limited warranty 113Limitation of liability 114115 116 Networking glossary 117UAA Universally Administered Address 118Index 119120 121 122 123 124