Lexmark 1500 Series Test page does not print, Cable is not connected, is loose, or is damaged

Test page does not print

These are possible solutions. Try one or more of the following:

Make sure the printer is receiving power

If the light is not on, the printer may not be receiving power.

•Press .

•Plug the printer into a different electrical outlet.

•If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

Check the USB connection

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

Make sure the cartridges are properly installed

With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier.

Make sure the sticker and tape are removed from the print cartridges:

1Lift the access cover.

2Remove the print cartridges from the print cartridge carrier.

3Make sure the sticker and tape are removed from the bottom and back of the print cartridges.

Try printing the test page again

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click Programs or All Programs ΠLexmark 1500 Series.

3Click Solution Center.

4Click the Maintenance tab.

5Click Print a test page.

Cable is not connected, is loose, or is damaged

The printer cable must be fully connected and undamaged for proper communication.

Make sure the USB cable is connected to the USB port on the back of the computer

The USB port on the back of the computer is marked by . Plug the long, flat end of the USB cable into this port.

Make sure the other end of the USB cable is connected to the back of the printer

Plug the smaller, more square end of the USB cable into the back of the printer.

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