Wrong printer is attached | Lexmark 1500 Series manual

7Click OK.

8Click Close.

9Make sure the new port has been selected on the Ports tab, and then click Apply. The new port is listed with the printer name.

10Click OK.

Restart the host computer and the remote computer

Try printing again.

Printer is not able to communicate with the computer

The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on.

Wrong printer is attached

The printer attached to the computer is not the correct printer. See the setup documentation for help attaching the printer.

Printer is out of paper

1Load paper.

2Press .

Updating the printer software

The printer software needs to be updated to run properly.

1Start Windows.

2When the desktop appears, insert the software CD for Windows. The installation screen appears.

3Click Install.

4When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.

Bidirectional communication is not established

The printer and computer may not be able to exchange data.

These are possible solutions. Try one or more of the following:

Make sure there is no problem with the connections

For more information, see “Cable is not connected, is loose, or is damaged” on page 92.

Make sure the printer is receiving power

If the button is not lit, the printer may not be receiving power.

•Plug the printer into a different outlet.

•If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

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Lexmark 1500 Series manual Printer is not able to communicate with the computer, Wrong printer is attached

Contents

June Series Users Guide Safety information Contents Working with photos Printing Maintaining the printer Troubleshooting Wireless troubleshooting Jams and misfeeds troubleshooting Index Networking glossary Description Where to findIntroduction Finding information about the printer Series Description Where to findSelect Lexmark Solution Center Click Programs or All Programs Œ Lexmark Description Where to find US Where to find rest of world Windows users-See the Users Guide Wireless network compatibilityOperating system notice Checking the box contents Setting up the printer Use Understanding the parts of the printer Orange Using the installation software CD Windows users only Installing the printer software Method Using the installation software CD Macintosh users onlyUsing the World Wide Web Understanding the printer software Center icon Click Setup and diagnose printerSelect Solution Center Click Security Information Networking overview Common home network configurationsNetworking General networking Internet Finding the MAC address What information do I need and where do I find it? Finding IP addresses Wireless networkingPrinting a network setup How to locate a printer IP address Types of wireless networks Configure IP addressFinding the signal strength Tips for using network adapters For Windows Vista users Advanced wireless setupCreating an ad hoc wireless network using Windows For Windows XP users Follow the instructions on the computer screen Loading envelopes Loading paper and original documentsLoading paper Loading labels Loading custom-size paper Loading transparenciesLoading iron-on transfers Loading banner paper Printing a Web PrintingPrinting basic documents Printing a document Click Print Now Printing photos or images from a WebPrinting multiple copies of a document Collated Not collated Collating copiesPrinting the last page first reverse page order Printing multiple pages on one sheet N-Up Choosing compatible specialty paper types Pausing print jobsCanceling print jobs Printing specialty documents Printing a document as a poster Printing envelopes Click Options Œ Layout Options Printing an image as a posterPrinting a booklet Printing iron-on transfers Assembling a bookletPrinting on custom-size paper Printing a banner Changing printer settingsSaving and deleting print settings Printing transparencies Select Resetting the printer to factory default settingsPrinting on both sides of the paper duplexing Understanding the two-sided printing duplexing function Select the Print manual duplex instructions check box Printing on both sides of the paper duplexing automaticallyPrinting on both sides of the paper duplexing manually Page Slots Memory card Working with photosRetrieving and managing photos Inserting a memory card Found. What do you want to do? appears Inserting a flash drive Click Automatically save all photos to My Pictures Connecting a PictBridge-enabled digital camera Click Select photos to save Click Deselect All Click Searched Folders Changing the Productivity Studio library preferencesClick Temporary Files Cropping a photo Changing the Productivity Studio transfer settingsChanging the Resolution / Size of a photo Editing photos Click Manual Red-Eye Reduction Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Blurring/Sharpening a photo Despeckling a photo Enhancing a photoChanging the Hue / Saturation of a photo Changing the Gamma Value of a photo or image Applying a color effect to a photo Changing the Brightness / Contrast settings of a photoPrinting photos Creating Photo Greeting Cards Viewing / Printing photos from the Productivity StudioPrinting Photo Packages Printing all photos from a memory device Paper sizes supported DimensionsPage Creating and viewing a slideshow Printing photos from a digital camera using Dpof Maintaining the printer Installing print cartridges Removing a used print cartridge Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridgesRefilling print cartridges Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesAligning the print cartridges Cleaning the exterior of the printer Ordering paper and other supplies Preserving the print cartridgesOrdering supplies Ordering print cartridges Paper size Paper Press power button TroubleshootingSetup Troubleshooting Power button is not lit Duplex light is blinking Power light is blinking Enable PictBridge printing from the camera Software does not install Does not print Make sure the printer is not in sleep mode Solving printer communication problemsRemoving and reinstalling the software Removing and reinstalling the software Yes Wireless troubleshootingWindows 2000, click Start Œ Settings Œ Control Panel Enabling the USB port Wi-Fi indicator light is orange Try adjusting external antennas Run the wireless setup again Wi-Fi indicator light is not lit Remove and reinstall the internal print server WPA-PSK or WPA2-PSK key Check your security keysWEP key Wireless network printer does not print Reinstall software Wireless printer is no longer working Ping the printer Changing wireless settings after installationPing the wireless access point Type ipconfig Checking your network name Windows users only Ping the access pointCheck the installation cable Ping the printer Run the Wireless Setup Utility Windows users only Improving print quality Print troubleshootingCheck printer ports Windows users only Partial document or photo prints Use a different brand of paper Poor text and graphic qualityRemove sheets as they are printed Print speed is slow Poor quality at the edges Ink levels seem incorrect Skewed printPhoto smudges Checking the print cartridges Characters on printout are missing or unexpected Ink levels seem to go down too quicklyBlank or incorrect page prints Prints with different fonts Glossy photo paper or transparencies stick together Printouts have alternating bands of light and dark print Print is too dark or smudged White lines appear in graphics or solid black areas Transparencies or photos contain white linesVertical straight lines are not smooth Checking printer readiness Checking the printer status Have you applied the fonts correctly in the program? Checking the Spool Settings for banner printingResolving font problems Do the print cartridges have ink? Printing a test Printer is busy printing another jobReady or Busy Printing is listed as the status Try printing the test page again Make sure the printer is receiving powerTest page does not print Cable is not connected, is loose, or is damaged Make sure the print queue is ready to print Printer is plugged in but does not printPrinter is trying to print to File Make sure the cable is not damaged or loose Open the Printers or Printers and Faxes folder Check the printer statusTry to locate the printer from the remote computer Bidirectional communication is not established Printer is not able to communicate with the computerWrong printer is attached Updating the printer software Cannot print from a memory card or flash drive Cannot print from digital camera using PictBridgeExperiencing poor quality or incorrect output Paper jam in the paper support Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the duplex unit Printer does not feed paper, envelopes, or specialty media Paper or specialty media misfeeds Paper continues to jam Banner paper jams Duplex unit does not operate correctly Memory card cannot be inserted Memory card troubleshootingNothing happens when memory card is inserted Make sure the USB cable is connected Select the printer on your wireless networkCheck to see if the memory card is damaged Check the file types stored on the memory card Clearing error messages Error messages on the computer screen 105 General Printing Problem Multiple All-In-Ones found Print File ErrorCause Solution Unsupported file types found on memory card 107 Product informationEdition notice 108 Exposure to radio frequency radiation 109 Avis de conformité aux normes de l’industrie du Canada 110 111 Noise emission levels 112 Power consumption 113 Limited warranty 114 Limitation of liability 115 116 117 Networking glossary 118 UAA Universally Administered Address 119 Index 120 121 122 123 124