Print File Error
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on.
The error may include any of the following causes listed below.
Cause | Solution | ||
The printer failed to find an application or software on | Make sure you have software installed on your computer |
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the computer to print the file or files stored on the | that can open files with the desired file extensions. | ||
memory device. |
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The printer failed to retrieve the file or files stored on | Make sure that: | ||
the memory device. | • | The memory device has not been removed. | |
| • | The memory card or flash drive is not damaged or | |
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Unsupported file types found on memory card
The memory card inserted in the printer contains unsupported file types. Insert a memory card with supported file types. For more information on supported file types, see the User's Guide on the CD that came with your printer.
Paper Jam
The printer has a paper jam, and you must clear the paper path.
Note: To avoid paper jams, do not force paper into the printer.
Multiple All-In-Ones found
Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use:
1Select the printer from the list.
2Click OK.
