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The ice dispenser will not operate properly
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■Is the freezer door closed completely?
Push the door firmly shut. If it will not shut all the way,
see “The doors will not close completely” later in t his
section.
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■Is the ice bin installed correctly?
Push the ice bin in all the way. If the ice bin does not go
in all the way, it may not be put in straight. Pull it out and
try again.
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■Has the wrong ice has been added to the bin?
Use only cubes produced by the current ice maker. If
other cubes have been added, remove all cubes and
check to see that none have become stuck in the
delivery chute.
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■Has the ice frozen in the ice bin?
Shake the ice bin to separate cubes. If cubes do not
separate, empty bin and wait 24 hours for ice to restock.
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■Has the ice melted around the auger (metal spiral) in
the ice bucket?
Dump the ice cubes and clean the ice bucket completely.
Allow 24 hours for the ice maker to restock. Do not try to
remove the melted ice with a sharp object. You could
damage the ice bucket.
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■Is ice stuck in the delivery chute?
Clear the ice from the delivery chute with a plastic
utensil. Do not use anything sharp to remove the ice.
You could cause damage.
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■Is there ice in the bucket?
See “The ice maker is not producing ice” earlier in this
section.
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■Has the dispenser arm been held in too long?
Release dispenser arm. Ice will stop dispensing when
the arm is held in too long. Wait three minutes for
dispenser motor to reset before using again. (For future
use, take large amounts of ice directly from the ice
maker so that the dispenser arm is not held in too long.)
The water dispenser will not operate properly
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■Is the freezer door not closed completely?
Push the door firmly shut. If it will not shut all the way,
see “The doors will not close completely” later in t his
section.
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■Has the water tank not filled?
The water tank needs to be filled the first time it is used.
Depress the water dispenser bar with a large container
until you draw two or three quarts (1.9 to 2.8 L) of water.
Discard water. (Refer to the “Water and Ice Dispensers”
section for further instructions on filli ng the water tank.)
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■Is the water shut-off valve not turned on or the water
line connected at the source?
Check to be sure the water shut-off valve is turned on
and the water source is connected to the refrigerator.
Refer to the “Connecting the Refrigerator to a Water
Source” section for directions.
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■Is the water shut-off valve clogged or incorrectly
installed?
Refer to the “Connecting the Refrigerator to a Water
Source” section. If clogging or installation is not a
problem, call for service or a contact a plumber.
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■Is there a kink in the home water source line?
If you find or suspect a kink in the water line, call for
service.
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■Is there a water filter installed on the refrigerator?
This filter may be clogged or incorrectly installed. First,
check the filter installation instructions to ensure that the
filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call for serv ice.
Water or ice is leaking from the dispenser
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■Is the glass not being held under the ice dispenser
long enough, causing the ice to spill?
Hold the container under the ice chute for two to three
seconds after releasing the dispenser lever. A small
amount of ice may dispense after the lever is released.
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■Is the glass not being held under the water
dispenser long enough, causing water to drip?
Hold the container under the water dispenser two to
three seconds after releasing the dispens er le ver. Water
may continue to dispense during this time.
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■Is an ice cube stuck in the chute and holding the
trap door open?
Remove the cube.
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■Is there a water filter installed on the refrigerator?
The water filtration system may have air in the lines,
causing water to drip. Additional flushing may help clear
air from the lines. Normal dispenser use should flush air
from the lines within 24-72 hours.
The dispenser water is not cool enough
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■Has the refrigerator been newly installed?
Allow 24 hours for the tank to cool completely.
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■Has a large amount of water been recently
dispensed?
Allow 24 hours for the tank to cool completely.
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■Has water not been recently dispensed?
The first glass of water may not be cool. Discard the first
glass of water.