Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the "Requesting Assistance or Service" section.
If nothing operates, check the following:
•Is the microwave oven wired into a live circuit with the proper voltage? (See the Installation Instructions.)
•Have you blown a household fuse or tripped a circuit breaker?
•Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
The microwave oven will not run
Microwave cooking times seem too long
CAUSE
•The door is not firmly closed and latched.
•You did not touch EASY MINUTE START.
•You did not follow directions exactly.
•An operation that was programmed earlier is still running.
•You have not entered numbers after touching MICRO COOK.
•The electric supply to your home or wall outlets is low or lower than normal. Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is too low.
•The cook power is not at the recommended setting.
•Larger amounts of food need longer cooking times.
The turntable will | • | The turntable is not correctly in place. Make sure the turntable |
not turn |
| is |
| • The support is not operating correctly. Remove turntable, check | |
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| that the turntable support is properly in place and restart oven. |
|
| If turntable support does not move, call a designated service |
|
| technician for repair. Cooking without the turntable can give |
|
| you poor results. |
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|
The display shows | • | The oven door is not closed completely. |
a time counting | • | You have set the controls as a kitchen timer. Touch |
down, but the oven |
| OFF/CANCEL to cancel the Minute Timer. |
is not cooking |
| |
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| |
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|
You do not hear the | • | You have disabled the tones. See "Using Your Electric |
Programming Tone |
| Convection Oven" in your Lower Electric Convection Oven Use |
|
| and Care Guide on page 7. |
Smoke is coming out of the vent during broiling
•This is normal, just as in conventional broiling.
“F” followed by a | • There has been a command pad failure. Call for service. See |
number appears on | “Requesting Assistance or Service” on pages 40 or 41. Touch |
Display | Number pad 1 to clear failure code from Display. |
If none of these items is causing your problem, see "Requesting Assistance or Service" section.
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