Requesting Assistance or Service

To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistance or service

Call the KitchenAid Customer Interaction Center toll free at 1-800-422-1230.

When calling:

Please provide KitchenAid with the purchase date, and the complete model and serial number of your

appliance (see the “A Note to You” section). This in- formation will help us better respond to your request.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

Referrals to local dealers, service companies, and repair parts distributors

KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Customer Interaction Center

c/o Correspondence Dept. MD 8020

553 Benson Road

Benton Harbor, MI 49022-2400

Please include a daytime phone number in your correspondence.

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KitchenAid KCMC155JSS Requesting Assistance or Service, If you need assistance or service, For further assistance

KCMC155J, KCMC155JWH, KCMC155JBT, KCMC155JSS specifications

The KitchenAid KCMC155J, KCMC155JSS, KCMC155JBT, and KCMC155JWH represent a versatile line of countertop microwave ovens that effortlessly combine functionality and style. Each model includes key features designed to enhance the cooking experience, making meal preparation quicker and more efficient.

One of the standout features of the KitchenAid KCMC155J series is the convection cooking option. This technology utilizes a fan to circulate hot air around the food, allowing for even cooking and browning without the need for a traditional oven. This means users can achieve optimal results when baking or roasting, while also enjoying the convenience of a microwave.

The intelligent sensor cooking system is another impressive characteristic of these microwave ovens. This feature automatically adjusts cooking times and power levels by sensing humidity levels in the food, helping to prevent overcooking. The user-friendly interface makes it easy for anyone to operate, with straightforward controls that simplify the cooking process.

The KCMC155J models also offer a variety of cooking presets, allowing for one-touch cooking of common foods such as popcorn, pizza, and fresh vegetables. This ensures that meals are prepared perfectly every time, taking the guesswork out of cooking.

In terms of design, the KitchenAid KCMC155J series stands out with its sleek and modern appearance. Available in several finishes, including stainless steel, black, and white, these models can seamlessly integrate into any kitchen decor. Their compact size makes them ideal for countertops with limited space while still offering a spacious interior for cooking larger dishes.

Furthermore, the models include a robust grill function, which can be particularly handy for achieving a crispy texture on foods like pizza or baked casseroles. The addition of a steam cooking feature allows for healthy cooking options, steaming vegetables while preserving their nutrients and flavor.

Overall, the KitchenAid KCMC155J, KCMC155JSS, KCMC155JBT, and KCMC155JWH models are designed to offer a blend of innovative technology and elegant design. Their versatile features, like convection cooking and intelligent sensor cooking, make them a valuable addition to any kitchen, enhancing both convenience and culinary creativity. Whether you're reheating leftovers, cooking a quick meal, or trying out a new recipe, these microwaves are equipped to handle all your cooking needs with ease.