22
WARRANTY

Arranging for Service after the Warranty Expires, or

Ordering Accessories and Replacement Parts

In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Countertop Oven for information on
how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7

Hassle-Free Replacement Warranty –

50 United States, District of Columbia, and Puerto Rico

We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Countertop Oven
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door
free of charge and arrange to have your
original Countertop Oven returned to us.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
If your Countertop Oven should fail within
the rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Countertop Oven, use the carton and
packing materials to pack up your original
Countertop Oven.

Hassle-Free Replacement Warranty – Canada

We’re so condent the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Countertop
Oven should fail within the rst year of
ownership, KitchenAid Canada will replace
your Countertop Oven with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
If your Countertop Oven should fail
within the rst year of ownership, take
the Countertop Oven or ship collect to an
Authorized KitchenAid Service Centre. In
the carton include your name and complete
shipping address along with a copy of
the proof of purchase (register receipt,
credit card slip, etc.). Your replacement
Countertop Oven will be returned prepaid
and insured.
If you are unable to obtain satisfactory
service in this manner, call our toll-free
Customer eXperience Centre at
1-800-807-6777, Monday through Friday.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
®/™ © 2013. All rights reserved. Used under license in Canada.
AFFRESH is a registered trademark of Whirlpool, U.S.A.
W10617644A_CTO_ENv4.indd 22 6/26/13 1:28 PM