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| Support | |
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| Paper Messages |
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| Message | Cause | Action/Solution |
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| the Proofsheet it must match the |
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| current session number. |
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| Load plain paper for duplexing. | Wrong paper type for duplexing | Load plain paper in the main |
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| loaded. | tray. |
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| Print Messages |
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| Message | Cause | Action/Solution |
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| Printhead missing or not | The printer has detected that a | Install the printhead. |
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| installed correctly. | Printhead is not installed. |
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| Printer requires calibration. | The printer has detected that you | Press Start to continue. |
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| have installed a new Printhead |
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| and now it must be calibrated. |
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| Calibration unsuccessful | Calibration sheet not inserted | Check calibration sheet |
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| correctly. | placement and press OK to |
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| continue. |
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| Cannot read calibration sheet. | The printer detected a calibration | Press the OK button on the |
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| sheet, but can not read it. | printer. |
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| Some photos may not be visible. | A device was attached that | None. |
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| Maximum number of photos | contained more than the |
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| exceeded. | supported maximum of 1000 |
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| images. Memory Card or PTP |
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| Camera, USB Thumbdrive. |
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| Ink overflow container is full. |
| Press the OK button to continue. |
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| Printer error. Print job | The printer failed to finish | Press the OK button on the |
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| unsuccessful. | printing a swath successfully. | printer. |
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| There was an error reading the | There is a DPOF file on the card | None. |
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| tagged pictures on your input | which the user has requested to |
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| device. | be used but the file is unusable. |
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| Cannot read the file, formatting |
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| of the data is not readable, file |
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| could be corrupt. |
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| Rear Access Door Messages |
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| Message | Cause | Action/Solution |
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| Replace the rear access door. | The Rear Access Door on the | Install the Rear Access door. |
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| back of the printer is off or not |
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| properly installed. |
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| Print job stopped. | During printing the printer | Latch the Rear Access door. |
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| Replace rear access door. | detected that the Rear Access |
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| Press OK to restart job. | Door is latched. |
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User’s Guide | 85 |
