Troubleshooting

Chapter 8

Printer Access Door Message

Message

Cause

Action/Solution

Printer access door open

The Printer access Door on the

Close the Printer Access Door.

Close the printer access door.

top of the printer is open while

 

 

printing.

 

Scanner Message

Message

Cause

Action/Solution

 

 

 

Scan operation failed. Please try

Scan operation initiated from the

Retry the scan operation.

again.

printer fails to communicate with

 

 

the computer within a timeout

 

 

period. The computer was

 

 

supposed to start the scan

 

 

operation.

 

Bluetooth Message

Message

Cause

Action/Solution

 

 

 

Bluetooth connection lost.

Bluetooth

Check the connection and

Check connection and resend.

communication/connection

resend.

 

dropped while downloading a file

 

 

to the printer.

 

Troubleshooting

AiO Fails to Power On

The power supply is not properly connected.

1Make sure the power cord is connected to the power supply and plugged into a grounded power outlet or power strip.

2If you are using a power strip, make sure it is turned on.

3If you are using a switched power outlet, make sure the switch is on.

4Make sure the power outlet is supplying power.

5If none of the above corrects the problem, contact Kodak support.

Bluetooth Device not Recognized

Probable Cause 1

The internal Bluetooth radio in the device may be turned off.

Corrective Action

Make sure the device is on and within range of the Bluetooth radio signal (30 ft., or 10 meters).

NOTE: The Bluetooth technology enabled device must use an BIP, OPP, or FTP profile.

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Kodak EasyShare 5300 AiO

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Kodak 5300 Troubleshooting, AiO Fails to Power On, Bluetooth Device not Recognized, Probable Cause, Corrective Action

5300 specifications

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