Problem Solving

Occasionally, you may experience a problem with your scanner. In many cases, you can easily fix the problem yourself. To perform suggested maintenance, refer to the Maintenance section. You may also need to check your scanning application.

Problem

Possible Solution

 

 

The scanner will not scan/

Make sure that:

feed documents

• the power cord is plugged in and the power is on.

 

 

• the scanner and printer access doors are completely closed.

 

• the proper power-up sequence was followed, the scanner’s green light is on,

 

and the software has enabled scanning.

 

• documents are making contact with the feed module.

 

• the height of batched documents is less than 10.2 mm (0.4 in.)

 

or approximately 100 sheets of 75g (20 lb.) paper

 

• documents meet specifications for size, weight, and type, etc.

 

• for thicker documents, you lift the gap release button during feeding.

 

• you check the feed module and separator module for signs of wear, and

 

replace these parts if necessary.

 

You can also power the scanner down and power up again or follow the

 

instructions in “System Is Not Responding” in this section.

 

 

Image quality is poor or

Make sure that:

has decreased

• the scanner is clean. Refer to the Maintenance section.

 

 

• the scanner is calibrated. Refer to the Maintenance section.

 

 

Calibration has failed

Make sure that:

 

• the lamps have been on at least three minutes.

 

• you are using a proper calibration target. Use the 30.5 cm (12 in.) square

 

calibration target (Catalog. No. 127-1436) that is included with your scanner.

 

• the transport area is clear of obstructions.

 

 

“False” paper jams

• Make sure that the paper transport area is clean.

are occurring

• If you are scanning documents that contain holes (e.g., 3-hole punch paper),

 

rotate the documents and rescan.

 

 

Documents are jamming

Make sure that:

 

• the output tray and guides are adjusted for the length of documents

 

being scanned.

 

• all jammed documents have been removed from the paper transport area.

 

• documents meet specifications for size, weight, and type, etc.

 

• all staples and paper clips have been removed from the documents.

 

• the separator module and feed module are clean and properly installed.

 

• the drive rollers are clean.

 

• the imaging guides are clean.

 

 

35.6 cm (14 in.) or longer

Make sure that the input and output tray extenders are pulled out to provide

documents are not feeding or

support for long documents.

are jamming

 

 

 

30

A-61167 September 2002

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Kodak i260, i250 manual Problem Solving, Problem Possible Solution
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i250, i260 specifications

The Kodak i260 and i250 are high-performance document scanners designed for businesses that require efficient and reliable document management. These models provide exceptional scanning capabilities, making them ideal for environments with high-volume scanning needs such as offices, government agencies, and educational institutions.

One of the main features of both the i260 and i250 is their ability to handle diverse document types and sizes. They can process documents ranging from standard letter-sized sheets to thicker cards, enabling users to scan everything from invoices and forms to identification cards. This versatility is enhanced by their automatic document feeder (ADF), which allows for seamless multi-page scanning. The ADF can hold a significant number of sheets at once, drastically improving workflow efficiency.

In terms of speed, the Kodak i260 and i250 deliver impressive performance. The i250 model can scan up to 50 pages per minute, while the i260 offers slightly lower speeds. Despite this, both models are equipped with advanced imaging technology that ensures high-quality scans. The built-in image processing features include auto-cropping, deskewing, and dynamic thresholding, which optimize the visibility and clarity of scanned images.

Another standout characteristic of these scanners is their commitment to reliability. Kodak’s i260 and i250 are constructed with durability in mind, allowing them to withstand the demands of a busy office setting. The design also incorporates a user-friendly interface, which simplifies operation for users of all skill levels, ensuring that anyone can quickly learn to use the scanners proficiently.

Connectivity options are another highlight, as these devices can easily integrate with various document management systems, which is essential for businesses looking to streamline their operations. The scanners support USB connectivity, making it convenient to connect to a computer or network.

Finally, both models come equipped with Kodak’s Capture Software, which enhances productivity by allowing users to easily manage, edit, and store scanned documents. Overall, the Kodak i260 and i250 offer a powerful combination of speed, quality, and versatility, making them excellent choices for organizations focused on improving their document management processes.
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