Problem | Possible Solution |
Image has clipped corners | If your images have clipped corners, the skew angle was too large for the |
| scanner to handle. |
| • Be sure documents are placed in the input tray with the edges aligned |
| and the side guides positioned correctly to accommodate the size |
| documents you are feeding to avoid large skew angles. |
| • If you are scanning large stacks of documents, separate the documents |
| into smaller stacks. |
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Images are not being cropped correctly | If auto or aggressive cropping is enabled, and your images are not |
| being cropped correctly, clean the white background strips in the imaging |
| area. |
| • See the procedures in Chapter 5, Maintenance “Cleaning the imaging |
| area”. |
| If you are scanning images that are smaller than 9.4 x 14 cm (3.7 x 5.5 |
| in.) documents may intermittently be cut off. |
| • Do not use auto or aggressive cropping. |
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|
Roller marks appear on the document | Clean the rollers. See the procedures in Chapter 5, Maintenance. |
after scanning |
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Images have black background bleed- | When scanning translucent documents, black |
through | displayed on the image. To minimize this, adjust the Contrast value or |
| select Fixed Processing to improve the image. For more information on |
| Contrast and Fixed Processing, see Chapter 4, Image Processing. |
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