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33 www.kodak.com/go/support
Troubleshooting and support
Printing error. ■Make sure your printer is on and the USB cable is
securely connected (page 14).
■Check your printer for more info.
Time out occurred while printing. ■Check cables and printer supplies. Print again.
Unable to create file. Device write
protected or full.
The frame was unable to copy the picture.
■Insert a different card or device (page5), or change
the picture location setting (page9).
■Remove write protection, unlock card.
■Delete pictures from card.
Verify network settings. ■Contact your system administrator or the person who
set up your wireless network.
Verify security code. You have network security turned on.
■Enter the security code you created when you set up
your wireless network.
■Contact your system administrator or the person who
set up your wireless network.
Write failed. Select another
location.
The frame was unable to copy the picture.
■Insert a different card or device (page5), or change
the picture location setting (page9).
Screen message Try one or more of the following