Troubleshooting and support

Screen messages

 

 

 

 

 

Screen message

Try one or more of the following

 

Create file failed.

The device (memory card, USB drive, camera, etc.) you are

 

trying to copy to is protected.

 

 

See your device documentation to remove write

 

 

protection.

 

 

Insert or connect a different device.

 

 

 

Error attempting to open file or

Turn off the frame, then turn it back on. If the problem

directory.

persists, contact customer support help, at

 

 

www.kodak.com/go/digitalframesupport.

 

Error duplicate file name.

 

 

 

 

 

 

Error occurred while closing a file.

 

 

 

 

 

Error invalid file name

 

 

 

 

 

Error reading from file.

 

 

 

 

 

Error writing from file.

 

 

 

 

 

Error writing a file.

 

 

 

 

 

Error writing to a file.

 

 

 

 

 

File Copy Failed!

 

 

 

 

 

Internal error.

 

 

 

 

 

Parameter is invalid.

 

 

 

 

 

Unknown error.

 

 

 

 

Please enter your SSID.

Enter the name of your network. If you do not know

 

it, contact your system administrator or the person

 

 

who set up your wireless network.

 

 

 

 

Printer unavailable.

Make sure your printer is on and the USB cable is

 

Unable to connect to printer.

securely connected (page 14).

 

Make sure you changed your USB connection mode

 

 

from computer to printer (page 14).

 

 

 

 

www.kodak.com/go/support

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Kodak EX-811, SV-710, EX-1011, SV-811 manual Screen messages