Troubleshooting (cont.)
Troubleshooting Table
Symptoms | Probable Cause | Recommended Action | |||
|
| E. | If none of the recommended | E. | Contact your Kohler Co. authorized |
|
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| actions for the above issues |
| service representative. |
|
|
| correct the symptom, the valve |
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|
|
|
| requires servicing. |
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|
4. | Maximum blend | A. | Incorrect maximum temperature | A. | Refer to the ″Set the Maximum |
| temperature too hot or |
| setting. |
| Temperature″ section in the Digital |
| too cold. |
|
|
| Interface Homeowners Guide. |
|
| B. | If the above recommended | B. | Contact your authorized Kohler |
|
|
| action does not correct the |
| service representative. |
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|
| symptom, the interface or valve |
|
|
|
|
| requires servicing. |
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|
5. | Continuous flow. | A. | System will not switch off. | A. | Turn off the water and power |
|
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|
| supply and contact your Kohler Co. |
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|
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|
| authorized service representative. |
6. | Massage mode shuts | A. | Unequal flow rates between | A. | Verify the installation has one |
| down but water continues |
| valve outlets. |
| bodyspray per valve outlet and |
| to run from |
|
|
| uses bodysprays with the same |
| showerhead(s). |
|
|
| flow rate. If needed, contact the |
|
|
|
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| installer to revise the installation. |
|
| B. | Fluctuation of inlet pressure. | B. | Install pressure regulators in the |
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|
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|
| supply lines. |
|
| C. | Pressure difference greater than | C. | Install pressure regulators to bring |
|
|
| 5 psi (34.5 kPa) between the hot |
| the supplies with 5 psi (34.5 kPa) |
|
|
| and cold supply lines. |
| of each other. |
7. Only cold water flows | A. | Hot water supply is either not | A. | Check if the hot water supply is | |
| from the outlets. |
| turned on or not connected to |
| turned on and connected to the |
|
|
| the valve inlet. |
| valve inlet. |
|
| B. | Hot water inlet is blocked. | B. | Check if the hot water inlet screen |
|
|
|
|
| for blockage. Clean or replace the |
|
|
|
|
| inlet screen. Refer to the Valve |
|
|
|
|
| Homeowners Guide. |
|
| C. | If none of the recommended | C. | Contact your Kohler Co. authorized |
|
|
| actions for the above issues |
| service representative. |
|
|
| correct the symptom, the valve |
|
|
|
|
| requires servicing. |
|
|
8. | Fluctuating or reduced | A. | Inlet/outlet fittings may be | A. | Check the inlets and outlets for |
| flow rate. Valve is |
| blocked. |
| blockage or debris. Clean the inlet |
| functioning properly. |
|
|
| screens. Refer to the ″Clean the |
|
|
|
|
| Inlet Screens″ section. |
|
| B. | Water outlet pressure is low. | B. | Check that the flow rate is at or |
|
|
|
|
| above the minimum rate required. |
|
|
|
|
| Refer to ″Specifications″ section in |
|
|
|
|
| the Valve Homeowners Guide. |
|
| C. | Fluctuating flow. | C. | Verify that the dynamic inlet |
|
|
|
|
| pressures are within specifications. |
|
|
|
|
| Refer to ″Specifications″ section. |
|
| D. If none of the recommended | D. Contact your Kohler Co. authorized | ||
|
|
| actions for the above issues |
| service representative. |
|
|
| correct the symptom, the valve |
|
|
|
|
| requires servicing. |
|
|
9. Blend temperature drift or | A. | Fluctuating water temperature. | A. | Check the inlet temperature | |
| temperature cycling. |
|
|
| differentials and verify they are |
|
|
|
|
| sufficient. Refer to ″Specifications″ |
|
|
|
|
| section. |
|
| B. | Hot water supply temperature | B. | Check and make adjustments as |
|
|
| fluctuation. |
| needed. |
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|
Kohler Co. | 11 |
