Where to find help

Your service provider—For questions about your phone and phone service, contact your service provider. Your service provider’s customer support department can answer questions about your phone, phone bill, call coverage area, and features such as call forwarding or voice mail.

Your phone documentation—If you have questions about the phone, refer to this guide or the Reference Guide (on the CD-ROM in your phone package). To view or download the most current versions of these guides, visit us at www.kyocera-wireless.com.

Kyocera technical support—If you have additional questions, contact the Kyocera Wireless Corp. Customer Care Center.

Web site: www.kyocerasmartphone.com

Before requesting support, please try to reproduce and isolate the problem. Have the following information available.

The name of your service provider

The actual error message or problem you are experiencing

The steps you take to reproduce the problem

The phone’s electronic serial number (ESN). This number is in the battery compartment underneath the battery. You must remove the battery to see it.

86

Phone Care

Page 104
Image 104
Kyocera 7135, 7100 Series manual Where to find help