Print Quality Problems
Printed Results | Corrective Action | ||
Faint or blurred printing | Check the EcoPrint setting. | ||
| When this setting is On, switch it to Off on the | ||
| for Clients. (See the | ||
| Guide.) |
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| Confirm the | (toner) indicator. | |
| If the | (toner) indicator flashes, install a new toner | |
| kit. (See Chapter 2) | ||
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| Clean the charger wire. | ||
| Open the printer’s top and front covers. Remove the | ||
| process unit from the printer and slide the charger knob | ||
| back and forth to clean the charger wire. | ||
| (See Chapter 2) | ||
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| Try setting the thin paper mode. | ||
| Set the paper type to Thin in the | ||
| utility. (See the | ||
| Guide.) |
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| If the toner is not being fixed well to the paper, | ||
| adjust the corresponding custom paper type | ||
| setting. |
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| When selecting the settings for the custom paper type | ||
| under the Custom Paper Type Settings, be sure to select | ||
| Normal 3 as the corresponding weight in the | ||
| Clients. (See the | ||
| Guide.) |
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Grey background. | Check the operator panel. | ||
| When the | (toner) indicator flashes, install a new | |
| toner kit. (See Chapter 2) | ||
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| Check the process unit. | ||
| Open the printer’s top and front covers, then check that | ||
| the process unit is properly installed. |
Dirt on the top edge or back of the paper | Check the transfer roller. |
| Open the printer’s top and front covers. Remove the |
| process unit from the printer and check whether the |
| transfer roller is dirty. If so, print several pages to |
| eliminate the dirt. |
Check the registration roller.
Open the printer’s top and front covers. Remove the process unit from the printer and check whether the registration roller is soiled with toner. If so, wipe it clean using the supplied wiper cloth.
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