Print Quality Problems

 

 

 

The tables and diagrams in the following sections define print quality

 

 

 

problems and the corrective action you can conduct to solve the

 

 

 

problems. Some solutions may require cleaning or replacing parts of the

 

 

 

printer.

 

 

 

If the suggested corrective action will not solve the problem, call for

 

 

 

service.

 

 

 

 

Printed Results

Corrective Action

 

 

 

 

Completely blank printout

Check the toner container.

 

 

 

Open the front cover and check that the toner container is correctly

 

 

 

installed in the printer. Refer to Toner Container Replacement on

 

 

 

page 4-2.

 

 

 

 

Full single-color printout

Contact your service technician.

Dropouts, stray dots

Drum or process unit may be damaged. If the problem is not solved

 

 

 

 

even after printing several pages, call for service.

 

 

 

 

 

Vertical streaks

Check the toner container and if necessary replace. Refer to Toner

 

 

 

 

 

 

Container Replacement on page 4-2.

 

 

 

 

 

 

Clean the charger wire. Refer to Cleaning the Printer on page 4-6.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the charger cleaner of the drum unit is in its original

 

 

 

 

 

 

position. Refer to Cleaning the Printer on page 4-6.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

5-3

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Kyocera FS-1100, FS-1300D manual Print Quality Problems, Printed Results Corrective Action