Troubleshooting, Manual Updates | LaCie LaCinema HD Connect guide

LaCinema HD Connect

User Manual

10. Troubleshooting

If your LaCinema HD Connect is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your LaCinema HD Connect still does not work properly, please check the FAQs that are regularly published on our website – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Customer Support (see section 11. Contacting Customer Support for details).

Manual Updates

LaCie strives to give you the most up-to-date, comprehensive user manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.

If your user manual does not reflect the configuration of the product you purchased, please check our website for the most current ver- sion of the user manual.

www.lacie.com

Troubleshooting

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LaCie LaCinema HD Connect user manual Troubleshooting, Manual Updates

Contents

Table of Contents Formatting External USB Hard Drives Troubleshooting Trademarks CopyrightsChanges FCC Statement General Use Precautions Health and Safety Precautions Operating Environment Temperatures Introduction Quick LinksClick a topic Minimum System Requirements Windows UsersMac Users Supported Formats Box Content LanguagesSupported Languages Views of the LaCinema HD Connect Front ViewRear View 1. A/V Audio/Video Cables Cables and Connectors Power Management Power modesDisconnecting the power supply Using the Remote Control Battery InstallationTo install the batteries Button Remote Control Key Index Important Button Details Setting Up Connecting to TV & Network Connect Hdmi or Composite CablesOn the next Composite Video & Stereo Audio Connection Hdmi High-Definition Connection Pdif connection Optical Audio S/PDIF Connection WiFi Connection Connect to the NetworkEthernet Connection Connect the Power Supply Complete the Installation Wizard LaCinema HD Connect Setting Up Connecting USB Hard Drive About External USB Hard DrivesCompatibility Load Files Connect Hard Drive to Computer Safely Disconnect Hard Drive from Computer Windows UsersMac Users Safely Disconnect Hard Drive from LaCinema HD Connect Connect Hard Drive to LaCinema HD Connect Playing Multimedia Files System Content Aggregation and select On Fig Right Movie Space Movie Space Options LaCinema HD Connect Photos Space Photo Space Options Change play mode Choose from Music Space LaCinema HD Connect Music Space Options During playback, you can adjust several parameters . Press LaCinema HD Connect Network Space Media ServersShared folders Network-Attached Storage NAS Playing Files From a Networked Media Server Packet Video TwonkyVision From Windows or Mac Computers Windows Media Player WMP Make sure that the software is installed on your computer Windows XP Shared folders on your Computer Windows Vista Mac OS X Mac OS X 10.5.x Manage Files from a Networked Computer Sharing Files Throughout Your Home Network LaCie Network Assistant Install Install LaCie Network AssistantVerify Physical Connection Windows Users LaCie Network Assistant Manage Files LaCinema HD Connect Alternative Network Connection Methods Play Files on Networked Media Players Enable the Media Server Function UPnP Usage Example Xbox Windows File System Formats Formatting External USB Hard DrivesMac File System Formats HFS+ non-journaled On next Formatting Windows Users LaCinema HD Connect Formatting Mac Users Settings Menu Settings Audio/VideoVideo Output Display Resolution Aspect RatioAudio Output Settings Video NTSC/PALVideo Sequence Subtitle Font Size Settings Music Music SequenceAudio Track Display Settings Photo SlideshowPicture Scaling Interval Time Transition Effect Content Aggregation Settings SystemScreensaver Delay Browse Mode Additional Encoding Support System Reset Update using USB Key Update DeviceUpdate through Internet Access About Network Setup Wired / Wireless Settings Network Media Server Device Name Auto Login Settings ShutdownClear Account Information Shutdown Manual Updates Troubleshooting Problem Question Answer Troubleshooting the Television/Stereo Connection ’m not sure if my USB Hard Drive Connection Contacting Customer Support Before You Contact Technical SupportInformation Location LaCie Technical Support Contacts Warranty Information