LaCinema HD Connect
User Manual
Troubleshooting
page 70
10.1. Troubleshooting the Television/Stereo Connection
Problem | Question | Answer |
The product is con- | Have you properly set the video | Using the remote control, click the Info button to change from HDMI (de- |
nected, but the TV | out parameters in the Settings | fault) to Composite Video Out mode. |
doesn’t recognize it. | menu? |
|
Checking the firm- | How do you know which firmware | To check which firmware is currently installed on your LaCinema HD Con- |
ware version. | version your LaCinema HD Con- | nect, attach it to your TV and use the remote control to navigate to the Set- |
| nect is using? | tings menu. The firmware version is displayed in the bottom right corner of |
|
| the Settings menu. |
| How do you get new firmware, | For a detailed explanation, please see section 9.5.8. Update Device or go |
| and how do you install it? | to www.lacie.com. |
There is no picture | Are all of the cables connected | Ensure that all of the cables are connected correctly. See section 3. Setting |
being displayed. | correctly? | Up: Connecting to TV & Network. |
The picture is in black | Is the LaCinema HD Connect’s | In the event that there is an error with the Video setting, press the Info button |
and white or there | Video setting correctly set? | on the remote control until the correct image is displayed. Once the picture |
is no picture being |
| is being displayed, go into the Settings menu and select Video. From there, |
displayed. |
| you can select the correct settings. For more information, please see section |
|
| 9.2. Settings: Video. |
Optimizing video | What connectivity method will | For optimal quality and performance, the best video connection is the |
connections. | produce the best quality? | HDMI cable (included). |
There is no sound | Have the Audio Settings been | When using the A/V cable to connect the LaCinema HD Connect to a TV, |
when connecting | adjusted? | go into the Settings menu and select Audio Settings. From this menu, |
the LaCinema HD |
| you will need to select the Analog option instead of Digital. |
Connect to a digital |
|
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stereo. |
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|
Slideshows are slug- | Does it take several seconds to | Depending on file size, photos may take several seconds to load properly. |
gish. | load a picture? | Reducing the photo’s resolution will reduce the file size, as well, and allow |
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| the file to load faster. |
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