Troubleshooting

 

 

 

 

 

 

 

 

 

 

* WRONG NUMBER SET *

The date or time has been

Make the correct setting.

 

 

set incorrectly.

 

 

 

 

 

 

 

* WRONG RING COUNT *

The number of rings has

Make the correct setting.

 

 

been set outside the

 

 

 

 

authorized range.

 

 

 

 

 

 

 

* WRONG PAGE NUMBER

The number of pages of the

Transmit the correct number

 

*

document has been set

of pages.

 

 

outside the authorized

 

 

 

 

range.

 

 

 

 

 

 

 

* WRONG PAGE COUNT *

The number of pages of the

Check the number of pages

 

 

document transmitted does

again and retry the

 

 

not equal the number of

transmission.

 

 

pages set with Page Count

 

 

 

 

TX.

 

 

 

 

 

 

 

* WRONG ID NUMBER *

The specified ID number is

Enter the correct ID number.

 

 

not set.

 

 

 

 

 

 

 

* NO M-BOX FUNCTION *

The fax machine on the

Cancel Mailbox TX and retry

 

 

receiving end is not

transmission.

 

 

equipped with the mailbox

 

 

 

 

communication function.

 

 

 

 

 

 

 

* WRONG MAILBOX ID *

At Mailbox TX

Check for the correct

 

 

The specified mailbox ID

mailbox ID of the other

 

 

entered through your fax

party, then retry

 

 

machine does not match

transmission.

 

 

the mailbox ID of the other

Or, cancel Mailbox TX and

 

 

party.

retry transmission.

 

 

 

 

 

 

At Mailbox RX

Advise the other party of

 

 

The mailbox ID specified by

the correct mailbox ID and

 

 

the other party does not

ask them to retry the

 

 

match the mailbox ID

transmission.

 

 

programmed in your fax.

Or, ask the party to cancel

 

 

 

Mailbox TX and retry

 

 

 

transmission.

 

 

 

 

 

* MAILBOX ID IS USED *

At Mailbox TX

Ask the other party to print

 

 

The mailbox you are trying

the document stored in the

 

 

to send to already contains

mailbox you want to use,

 

 

a document so you are

then retry transmission.

 

 

unable to transmit your

Or, cancel Mailbox TX and

 

 

document.

retry transmission.

 

 

 

 

 

 

At Mailbox RX

Print the document stored in

 

 

Another party is attempting

your mailbox. Then, ask the

 

 

to send you a mailbox

other party to retry

 

 

transmission but is unable

transmission.

 

 

to because the mailbox

Or, cancel Mailbox RX and

 

 

they are trying to send to

then ask the other party to

 

 

already contains a

cancel Mailbox TX and retry

 

 

document.

transmission.

 

 

 

 

 

Service and Supplies

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