Miscellaneous

Troubleshooting

Playback

Pictures have been rotated. ●●[Rotate Disp.] is activated (→63)

Pictures cannot be viewed. There are no recorded pictures.

●●There are no pictures in the built-in memory or the memory card (pictures are played from the card if inserted, from the built-in memory if not).

●●Has the file name of the picture been changed on a computer? If so, it cannot be played back on the camera.

●●During [Filtering Play], only pictures under the set filters are displayed. → Cancel filtering (→146).

The folder/file number displayed as [-]. The picture is black.

●●The picture was edited on a computer or taken on a different device.

●●The battery was removed immediately after the picture was taken, or the picture was taken with low battery capacity.

→ Use [Format] to delete (→64).

Picture display takes a lot of time during Multi Playback.

●●When you have many pictures that were edited with [Resize], [Retouch], etc., it may take several minutes for all pictures to be displayed during Multi Playback.

An incorrect date is displayed in Calendar Search.

●●The picture was edited on a computer or taken on a different device. ●●[Clock Set] is incorrect (→24).

(An incorrect date may be displayed in Calendar Search on pictures copied to a computer and then back to the camera, if computer and camera dates differ.)

White round spots like soap bubbles appear on the recorded picture.

●●If you take a picture with the flash in a dark place or indoors, white round spots may appear on the picture caused by the flash reflecting particles of dust in the air. This is not a fault. A characteristic of this is that the number of round spots and their position differ in every picture.

[Thumbnail is displayed] is shown on the screen.

●●The pictures may have been recorded on another device. If so, they may be displayed with poor picture quality.

Red areas of recorded pictures are rendered black.

●●

,

) is operating, if a subject is recorded that has skin-

When digital red-eye correction (

colored areas with red areas inside, the digital red-eye correction function may blacken the red

areas.

 

 

→ We recommend setting the flash to

, or , or [Red-Eye Removal] to [OFF] before recording.

Sounds of camera operations such as zooming are audible in motion picture recordings.

●●Camera operation sounds may be recorded as camera automatically adjusts the lens aperture during motion picture recording; this is not a fault.

Motion pictures taken by this camera cannot be played in other cameras.

●●Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded with this camera may have bad picture quality or sound quality upon playback, or may be unable to be played back. Also, there might be a case that a recording information does not display correctly.

- 229 -