Troubleshooting (continued)
DETECTING HEATING, COOLING AND FAN PROBLEMS
Symptom | Possible Solution | |
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| No power to control panel. Green “Normal Flashing” | |
Nothing comes on. | LED should be blinking, if not apply power to | |
| 24VAC inputs of control panel. Check fuse. | |
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| Single transformer system. Install jumper between RC | |
| and RH at HVAC Equipment outputs of control panel. | |
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| Interlock switch on furnace is open – close access doors. | |
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| Thermostat is not calling for heat. Check voltage at | |
Heat will not come on. | the thermostat W input on the control panel. | |
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| Zone 2 calling while open or short at DAS inputs is | |
| causing control panel to respond only to Zone 1. | |
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| Thermostat is power robbing or mechanical. Only use | |
| line powered electronic thermostat with a C terminal. | |
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| Single transformer system. Install jumper between RC | |
| and RH at HVAC equipment outputs of control panel. | |
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| Thermostat is not calling for cooling. Check voltage | |
| at the thermostat Y input on the control panel. | |
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Cooling will not come on. | Thermostat could be invoking a timed off delay. | |
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Zone 2 calling while open or short at DAS inputs is | ||
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| causing control panel to respond only to Zone 1. | |
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| Zone panel could be invoking a timed off delay. | |
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| Thermostat is power robbing or mechanical. Only use | |
| line powered electronic thermostat with a C terminal. | |
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| Check if G is energized at the zone panel. | |
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Fan will not come on. | Check if G is energized at the thermostat. | |
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| Check if G is energized at the air handler. | |
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Dampers do not position on a call for heating, | System requires the Discharge Air sensor. If DAS is not | |
installed, only Zone 1 calls will be recognized and dampers | ||
cooling or fan. Heat, cooling or fan will not come on | ||
will not operate. Disconnect power to the control panel, | ||
when the Zone 2 thermostat is calling. | ||
install the DAS and restore power to the control panel. | ||
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Fan immediately comes on with heat call. | ELECT/GAS jumper set to ELECT – change setting | |
to GAS. | ||
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After a cool call, the fan stops then starts right | HVAC system has built in duct purge. Set PURGE/NO | |
away only to stop a short while later. | PURGE jumper on control panel to NO PURGE. | |
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| Discharge air temperature exceeds set limit. | |
Fan is running but no heat, and W LED is blinking. | Allow discharge air to cool 10° below set limit and | |
| allow timed off delay to expire. | |
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| Discharge air temperature dropped below set limit. | |
Fan is running but no cooling, and Y LED is blinking. | Allow discharge air to warm 10° above set limit and | |
| allow timed off delay to expire. | |
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Both the Y and W LEDs are blinking. | An open or short in the DAS sensor has been detected. | |
Install or repair the sensor. | ||
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