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Troubleshooting
Specification
Install
FAQ
Password
Wireless LAN problem
Maintenance
Solving recovery problems
Diagnostic programs
Accessibility and comfort
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Contents
ThinkCentre User Guide
Third Edition June Copyright Lenovo 2011
Contents
Appendix A. Notices 107
Index
Iv ThinkCentre User Guide
Important safety information
Service and upgrades
Static electricity prevention
Extension cords and related devices
Power cords and power adapters
Plugs and outlets
External devices
Heat and product ventilation
Operating environment
Modem safety information
Power supply statement
Cleaning and maintenance
Laser compliance statement
ThinkCentre User Guide
Product overview
Features
System management features
Input/Output I/O features
Connectivity
Preinstalled operating system
Power supply
Security features
Preinstalled software programs
Specifications
Software overview
Software provided by Lenovo
Fingerprint Software
Lenovo Solution Center
Lenovo ThinkVantage Tools
Lenovo Welcome
ThinkVantage Rescue and Recovery
Product Recovery
ThinkVantage Password Manager
ThinkVantage Power Manager
ThinkVantage System Update
Adobe Reader Antivirus software
Locations
Front connector, control, and indicator locations
Rear connector locations
Locating connectors on the rear of your computer
Connector Description
Component locations
Locating components
System board part locations
Locating parts on the system board
Drive bay locations
Locating internal drives
Machine type and model label
Machine type and model label
Using Windows shortcut keys
Using your computer
Frequently asked questions
Using the keyboard
About your computer audio
Using a fingerprint reader
Using the wheel mouse
Adjusting audio
Adding the volume icon to the taskbar
Setting the volume from the desktop
Setting the volume from Control Panel
Using CDs and DVDs
Recording a CD or DVD
Playing a CD or DVD
Comfort
Accessibility and comfort
You and your computer
Arranging your workspace
Glare and lighting
Air circulation
Electrical outlets and cable lengths
Moving your computer to another country or region
Voltage-selection switch
Replacement power cords
Register your computer with Lenovo
ThinkCentre User Guide
Security
Security features
Locking the computer cover
Installing a padlock
Using passwords
Bios passwords
Attaching an integrated cable lock
Protecting data against viruses
Windows passwords
Configuring the fingerprint reader
Using and understanding firewalls
Security
ThinkCentre User Guide
Handling static-sensitive devices
Installing or replacing hardware
Installing or replacing hardware
Installing external options
Removing the computer cover
Removing the computer cover
Removing and reinstalling the front bezel
Installing or replacing a PCI card
What to do next
Opening the PCI card latch
Removing a PCI card
Installing a PCI card
Installing or replacing a memory module
Removing a memory module
Installing a memory module
Installing or replacing the optical drive
Removing the optical drive
Installing the optical drive
Installing or replacing the card reader
Removing the card reader retainer
Installing the card reader
Installing the card reader
Removing the card reader
Replacing the card reader
Replacing the battery
Install a new battery
Replacing the power supply assembly
Removing the screws for the power supply assembly
Replacing the heat sink and fan assembly
Removing the heat sink and fan assembly
Replacing the microprocessor
Reinstalling the heat sink and fan assembly
Accessing the microprocessor
Replacing the primary hard disk drive
Removing the primary hard disk drive
Replacing the secondary hard disk drive
Installing the primary hard disk drive
Removing the secondary hard disk drive
Installing the secondary hard disk drive
Replacing the front fan assembly
Removing the front fan assembly
Replacing the rear fan
Installing the front fan assembly
Removing the rear fan
Installing the rear fan
Replacing the front audio and USB assembly
Replacing the internal speaker
Removing the old internal speaker
Replacing the keyboard or mouse
Installing a new internal speaker
Connecting the USB keyboard or mouse
Completing the parts replacement
Obtaining device drivers
Reinstalling the computer cover
Recovery information
Creating and using recovery media
Creating recovery media
Using recovery media
Performing backup and recovery operations
Performing a backup operation
Performing a recovery operation
Using the Rescue and Recovery workspace
Click the Restore your system from a backup icon
Creating and using a rescue medium
Using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications and device drivers
Reinstalling preinstalled applications
Reinstalling preinstalled device drivers
Reinstalling software programs
Reinstalling device drivers
Solving recovery problems
Recovery information
ThinkCentre User Guide
Using the Setup Utility program
Starting the Setup Utility program
Viewing and changing settings
Hard Disk Password
Password considerations
Power-On Password
Administrator Password
Enabling or disabling a device
Erasing lost or forgotten passwords clearing Cmos
Selecting or changing the startup device sequence
Enabling ErP compliance mode
Selecting a startup device
Selecting a temporary startup device
Exiting the Setup Utility program
ThinkCentre User Guide
Using system programs
Updating flashing the Bios from a disc
Updating system programs
Updating flashing the Bios from your operating system
Recovering from a POST/BIOS update failure
Click Downloads and drivers
Updating your operating system
Preventing problems
Keeping your computer current
Getting the latest device drivers for your computer
Basics
Using System Update
Optical mouse
Cleaning your computer
Computer
Keyboard
Good maintenance practices
Cleaning a glass-screen surface
Moving your computer
Basic troubleshooting
Troubleshooting and diagnostics
Troubleshooting
Troubleshooting procedure
No audio in Windows
Audio problems
CD problems
Sound comes from one external speaker only
No audio in DOS applications or games
DVD problems
CD or DVD does not work
Black screen instead of DVD video
Invalid disc or no disc found message
DVD movie will not play
No audio or intermittent audio while playing DVD movie
Playback is very slow or choppy
Intermittent problems
Keyboard, mouse, or pointing device problems
All or some keys on the keyboard do not work
Pointer on the screen does not move smoothly with the mouse
Monitor problems
Wireless keyboard does not work
Mouse or pointing device does not work
Image appears to be flickering
Wrong characters appear on the screen
Networking problems
Ethernet problems
Image is discolored
Adapter stops working for no apparent reason
Wake on LAN feature is not working
Your computer cannot connect to the network
Click Start Control Panel Click Hardware and Sound
Wireless LAN problem
Wireless WAN problem
Bluetooth problems
An option that previously worked does not work now
Option problems
An option that was just installed does not work
Sound does not come from the Bluetooth headphone
Click Start Computer
Performance and lockup problems
Click Disk Cleanup
Insufficient free hard disk drive space
Printer problems
Excessive number of fragmented files
Insufficient memory
Serial port problems
Software problems
Software does not work as expected
Diagnostic programs
USB problems
Lenovo ThinkVantage Toolbox
Lenovo Solution Center
Creating a diagnostic disc
Running the diagnostic program from a diagnostic disc
PC-Doctor for DOS
ThinkCentre User Guide
Getting information, help, and service
Lenovo Support Web site
Help and service
Using the documentation and diagnostic program
Calling for service
Purchasing additional services
Using other services
ThinkCentre User Guide
107
Appendix A. Notices
Trademarks
Electronic emissions notices
Appendix B. Regulatory information
Export classification notice
Television output notice
Industry Canada Class B emission compliance statement
Additional regulatory information
ThinkCentre User Guide
113
Appendix C. Weee and recycling information
Important Weee Information
Recycling information
Recycling information for Brazil
Battery recycling information for Taiwan
Battery recycling information for the European Union
ThinkCentre User Guide
China RoHS Turkish RoHS
Ukraine RoHS
117
India RoHS
119
Index
Memory module
121
ThinkCentre User Guide
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