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Troubleshooting
Specs
Install
FAQ
Password
Wireless LAN problem
Maintenance
Solving recovery problems
Diagnostic programs
Accessibility and comfort
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ThinkCentre User Guide
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Contents
ThinkCentre User Guide
Third Edition June Copyright Lenovo 2011
Contents
Appendix A. Notices 107
Index
Iv ThinkCentre User Guide
Service and upgrades
Important safety information
Static electricity prevention
Power cords and power adapters
Extension cords and related devices
External devices
Plugs and outlets
Heat and product ventilation
Modem safety information
Operating environment
Cleaning and maintenance
Power supply statement
Laser compliance statement
ThinkCentre User Guide
Features
Product overview
Input/Output I/O features
System management features
Connectivity
Preinstalled software programs
Power supply
Security features
Preinstalled operating system
Software overview
Specifications
Software provided by Lenovo
Lenovo Welcome
Lenovo Solution Center
Lenovo ThinkVantage Tools
Fingerprint Software
ThinkVantage Power Manager
Product Recovery
ThinkVantage Password Manager
ThinkVantage Rescue and Recovery
Adobe Reader Antivirus software
ThinkVantage System Update
Locations
Front connector, control, and indicator locations
Locating connectors on the rear of your computer
Rear connector locations
Connector Description
Locating components
Component locations
Locating parts on the system board
System board part locations
Locating internal drives
Drive bay locations
Machine type and model label
Machine type and model label
Using the keyboard
Using your computer
Frequently asked questions
Using Windows shortcut keys
Adjusting audio
Using a fingerprint reader
Using the wheel mouse
About your computer audio
Using CDs and DVDs
Setting the volume from the desktop
Setting the volume from Control Panel
Adding the volume icon to the taskbar
Playing a CD or DVD
Recording a CD or DVD
Arranging your workspace
Accessibility and comfort
You and your computer
Comfort
Air circulation
Glare and lighting
Electrical outlets and cable lengths
Register your computer with Lenovo
Voltage-selection switch
Replacement power cords
Moving your computer to another country or region
ThinkCentre User Guide
Security features
Security
Installing a padlock
Locking the computer cover
Bios passwords
Using passwords
Attaching an integrated cable lock
Using and understanding firewalls
Windows passwords
Configuring the fingerprint reader
Protecting data against viruses
Security
ThinkCentre User Guide
Installing external options
Installing or replacing hardware
Installing or replacing hardware
Handling static-sensitive devices
Removing the computer cover
Removing the computer cover
Installing or replacing a PCI card
Removing and reinstalling the front bezel
What to do next
Opening the PCI card latch
Removing a PCI card
Installing or replacing a memory module
Installing a PCI card
Removing a memory module
Installing or replacing the optical drive
Installing a memory module
Removing the optical drive
Installing or replacing the card reader
Installing the optical drive
Installing the card reader
Removing the card reader retainer
Installing the card reader
Replacing the card reader
Removing the card reader
Replacing the battery
Install a new battery
Replacing the power supply assembly
Replacing the heat sink and fan assembly
Removing the screws for the power supply assembly
Removing the heat sink and fan assembly
Reinstalling the heat sink and fan assembly
Replacing the microprocessor
Accessing the microprocessor
Replacing the primary hard disk drive
Removing the primary hard disk drive
Installing the primary hard disk drive
Replacing the secondary hard disk drive
Removing the secondary hard disk drive
Replacing the front fan assembly
Installing the secondary hard disk drive
Removing the front fan assembly
Installing the front fan assembly
Replacing the rear fan
Removing the rear fan
Replacing the front audio and USB assembly
Installing the rear fan
Replacing the internal speaker
Removing the old internal speaker
Installing a new internal speaker
Replacing the keyboard or mouse
Completing the parts replacement
Connecting the USB keyboard or mouse
Reinstalling the computer cover
Obtaining device drivers
Creating and using recovery media
Recovery information
Creating recovery media
Performing backup and recovery operations
Using recovery media
Performing a backup operation
Using the Rescue and Recovery workspace
Performing a recovery operation
Click the Restore your system from a backup icon
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications
Reinstalling preinstalled applications and device drivers
Reinstalling preinstalled device drivers
Reinstalling device drivers
Reinstalling software programs
Solving recovery problems
Recovery information
ThinkCentre User Guide
Starting the Setup Utility program
Using the Setup Utility program
Viewing and changing settings
Administrator Password
Password considerations
Power-On Password
Hard Disk Password
Erasing lost or forgotten passwords clearing Cmos
Enabling or disabling a device
Selecting a temporary startup device
Enabling ErP compliance mode
Selecting a startup device
Selecting or changing the startup device sequence
Exiting the Setup Utility program
ThinkCentre User Guide
Updating flashing the Bios from a disc
Using system programs
Updating system programs
Recovering from a POST/BIOS update failure
Updating flashing the Bios from your operating system
Click Downloads and drivers
Getting the latest device drivers for your computer
Preventing problems
Keeping your computer current
Updating your operating system
Using System Update
Basics
Keyboard
Cleaning your computer
Computer
Optical mouse
Cleaning a glass-screen surface
Good maintenance practices
Moving your computer
Troubleshooting and diagnostics
Basic troubleshooting
Troubleshooting procedure
Troubleshooting
Audio problems
No audio in Windows
Sound comes from one external speaker only
CD problems
No audio in DOS applications or games
CD or DVD does not work
DVD problems
Black screen instead of DVD video
Playback is very slow or choppy
DVD movie will not play
No audio or intermittent audio while playing DVD movie
Invalid disc or no disc found message
Keyboard, mouse, or pointing device problems
Intermittent problems
All or some keys on the keyboard do not work
Mouse or pointing device does not work
Monitor problems
Wireless keyboard does not work
Pointer on the screen does not move smoothly with the mouse
Wrong characters appear on the screen
Image appears to be flickering
Ethernet problems
Networking problems
Image is discolored
Click Start Control Panel Click Hardware and Sound
Wake on LAN feature is not working
Your computer cannot connect to the network
Adapter stops working for no apparent reason
Wireless WAN problem
Wireless LAN problem
Bluetooth problems
Sound does not come from the Bluetooth headphone
Option problems
An option that was just installed does not work
An option that previously worked does not work now
Insufficient free hard disk drive space
Performance and lockup problems
Click Disk Cleanup
Click Start Computer
Excessive number of fragmented files
Printer problems
Insufficient memory
Software problems
Serial port problems
Software does not work as expected
USB problems
Diagnostic programs
Lenovo Solution Center
Lenovo ThinkVantage Toolbox
Running the diagnostic program from a diagnostic disc
Creating a diagnostic disc
PC-Doctor for DOS
ThinkCentre User Guide
Getting information, help, and service
Calling for service
Help and service
Using the documentation and diagnostic program
Lenovo Support Web site
Using other services
Purchasing additional services
ThinkCentre User Guide
Appendix A. Notices
107
Trademarks
Television output notice
Appendix B. Regulatory information
Export classification notice
Electronic emissions notices
Industry Canada Class B emission compliance statement
Additional regulatory information
ThinkCentre User Guide
Recycling information
Appendix C. Weee and recycling information
Important Weee Information
113
Battery recycling information for Taiwan
Recycling information for Brazil
Battery recycling information for the European Union
ThinkCentre User Guide
Ukraine RoHS
China RoHS Turkish RoHS
117
India RoHS
Index
119
Memory module
121
ThinkCentre User Guide
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