1.Turn off the computer, and then turn it on again.

2.If you still see only the cursor on the screen, do the following:

If you have used the partition software, examine the partition on the hard disk drive by using the software, and recover the partition if required.

Use either the OneKey Recovery Pro workspace or the recovery discs to restore the system to the factory state.

If the problem persists, have the computer serviced.

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do either of the following:

Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.

Press the power switch to resume from sleep or hibernation.

Beep errors

Table 7. Beep errors

Problem

Solution

 

 

One short beep, pause, three short beeps, pause, three

Make sure that memory modules are installed correctly. If

more short beeps, and one short beep

they are, and you still hear the beeps, have the computer

 

serviced.

 

 

One long and two short beeps

The video function has a problem. Have the computer

 

serviced.

 

 

Five beeps

The system board has a problem. Have the computer

 

serviced.

 

 

Memory module problems

Print these instructions now and keep it with your computer for reference later.

If your memory module is not operating properly, check the following items:

1.Verify that the memory module is installed and seated correctly in your computer.

It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

2.Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST) error messages.

3.Verify that the latest UEFI BIOS for your model has been installed.

4.Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

5.Run diagnostic programs. See “Diagnosing problems” on page 113.

Networking problems

The following are the most common networking problems:

Ethernet problems

Problem: Your computer cannot connect to the network.

Chapter 9. Troubleshooting computer problems 119

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Lenovo 336655U, 3259AD9 manual Beep errors, Memory module problems, Networking problems, Ethernet problems

3259AD9, 336655U specifications

The Lenovo 336655U and 3259AD9 are distinguished models within Lenovo's extensive portfolio, specifically designed to cater to the needs of both professionals and everyday users. These devices combine cutting-edge technology with user-friendly features, ensuring a seamless experience for various tasks, from everyday computing to more intensive applications.

Starting with the Lenovo 336655U, this model is powered by Intel’s reputable Core i5 processor, providing a perfect blend of performance and efficiency. With a base clock speed of 2.4 GHz, the processor can handle multitasking with ease, allowing users to run multiple applications simultaneously without a hitch. The device is equipped with 8GB of RAM, which supports smooth performance for applications ranging from productivity software to creative tools. Storage is provided by a 256GB SSD, which not only offers ample space for documents, multimedia files, and programs but also ensures faster boot times and data access compared to traditional hard drives.

On the other hand, the Lenovo 3259AD9 is tailored for users who need reliable performance in a compact design. It features an AMD Ryzen 5 processor, a powerful alternative that provides exceptional performance for both demanding tasks and light usage scenarios. With integrated Radeon graphics, the device supports casual gaming and video streaming with ease. Similar to its counterpart, the 3259AD9 comes with 8GB RAM and a 256GB SSD, ensuring a speedy and efficient computing experience.

Both models prioritize connectivity, featuring multiple USB ports, HDMI output, and an Ethernet port. This ensures compatibility with various peripherals and external displays. Furthermore, the inclusion of Bluetooth technology allows for convenient wireless connections to headphones, keyboards, and mice, enhancing flexibility for users on the move.

Display quality is also a focal point in these Lenovo models. The Lenovo 336655U sports a 15.6-inch Full HD display, offering vibrant colors and sharp detail, perfect for media consumption and professional work. The Lenovo 3259AD9 boasts a similar screen size and resolution, making both devices suitable for graphic design as well as everyday tasks.

In terms of battery life, both models are designed to last through a full workday, enabling users to work efficiently without the constant need for charging. Their sleek and lightweight designs make them highly portable, catering to professionals and students alike.

In conclusion, the Lenovo 336655U and 3259AD9 stand out as reliable, efficient, and versatile machines. Whether for professional work, educational purposes, or everyday use, these models embody Lenovo’s commitment to quality and performance in the dynamic world of computing.