•Message: 0182: Bad CRC2. Enter ThinkPad Setup and load Setup defaults.

Solution: Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to ThinkPad Setup. Press F9 and then press Enter to load the default setting. Press F10 and then press Enter to restart the system.

•Message: 0185: Bad startup sequence settings. Enter ThinkPad Setup and load Setup defaults.

Solution: Checksum of the startup sequence setting in the EEPROM is not correct. Press F1 to go to ThinkPad Setup. Press F9 and then press Enter to load the default setting. Press F10 and then press Enter to restart the system.

•Message: 0187: EAIA data access error.

Solution: The access to EEPROM is failed. Have the computer serviced.

•Message: 0188: Invalid RFID Serialization Information Area.

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced.

•Message: 0189: Invalid RFID configuration information area.

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced.

•Message: 0190: Critical low-battery error.

Solution: The computer turns off, because the battery is low. Connect the ac power adapter to the computer and charge the battery, or replace the battery with a fully charged one.

•Message: 0191: System Security - Invalid remote change requested.

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup program.

•Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup program.

•Message: 0200: Hard disk error.

Solution: The hard disk is not working. Make sure the hard disk drive is attached firmly. Run the ThinkPad Setup program; then make sure the hard disk drive is not disabled on the Startup menu.

•Message: 021x: Keyboard error.

Solution: Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.

If you still see the same error code, do the following:

–If an external keyboard is connected, do the following:

–Make sure that the external keyboard is connected to the correct connector.

–Turn off the computer and disconnect the external keyboard; then turn on the computer. Make sure that the built-in keyboard operates correctly. If it was, have the external keyboard serviced.

–Refer to “Diagnosing problems” on page 113 for a diagnostic test of the computer. If the computer stops during the test, have the computer serviced.

Chapter 9. Troubleshooting computer problems 115

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Lenovo 336655U, 3259AD9 manual Troubleshooting computer problems
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3259AD9, 336655U specifications

The Lenovo 336655U and 3259AD9 are distinguished models within Lenovo's extensive portfolio, specifically designed to cater to the needs of both professionals and everyday users. These devices combine cutting-edge technology with user-friendly features, ensuring a seamless experience for various tasks, from everyday computing to more intensive applications.

Starting with the Lenovo 336655U, this model is powered by Intel’s reputable Core i5 processor, providing a perfect blend of performance and efficiency. With a base clock speed of 2.4 GHz, the processor can handle multitasking with ease, allowing users to run multiple applications simultaneously without a hitch. The device is equipped with 8GB of RAM, which supports smooth performance for applications ranging from productivity software to creative tools. Storage is provided by a 256GB SSD, which not only offers ample space for documents, multimedia files, and programs but also ensures faster boot times and data access compared to traditional hard drives.

On the other hand, the Lenovo 3259AD9 is tailored for users who need reliable performance in a compact design. It features an AMD Ryzen 5 processor, a powerful alternative that provides exceptional performance for both demanding tasks and light usage scenarios. With integrated Radeon graphics, the device supports casual gaming and video streaming with ease. Similar to its counterpart, the 3259AD9 comes with 8GB RAM and a 256GB SSD, ensuring a speedy and efficient computing experience.

Both models prioritize connectivity, featuring multiple USB ports, HDMI output, and an Ethernet port. This ensures compatibility with various peripherals and external displays. Furthermore, the inclusion of Bluetooth technology allows for convenient wireless connections to headphones, keyboards, and mice, enhancing flexibility for users on the move.

Display quality is also a focal point in these Lenovo models. The Lenovo 336655U sports a 15.6-inch Full HD display, offering vibrant colors and sharp detail, perfect for media consumption and professional work. The Lenovo 3259AD9 boasts a similar screen size and resolution, making both devices suitable for graphic design as well as everyday tasks.

In terms of battery life, both models are designed to last through a full workday, enabling users to work efficiently without the constant need for charging. Their sleek and lightweight designs make them highly portable, catering to professionals and students alike.

In conclusion, the Lenovo 336655U and 3259AD9 stand out as reliable, efficient, and versatile machines. Whether for professional work, educational purposes, or everyday use, these models embody Lenovo’s commitment to quality and performance in the dynamic world of computing.
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