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Lenovo 336655U, 3259AD9 manual Software problem, Optical drive problems

Models: 3259AD9 336655U

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Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

Optical drive problems

•Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work.

Solution: Make sure that the computer is turned on and a CD, DVD, or CD-RW is properly loaded on the center pivot of the drive. (You should hear a click.)

Make sure that the drive connector is firmly connected to the computer. If you use an option that has a bay for installing the drive, make sure that the option is firmly connected to the computer and works properly.

Make sure that the drive tray is firmly closed.

Make sure that the device drivers are correctly installed.

•Problem: You hear a noise from the drive when the CD, DVD, or CD-RW disc is spinning.

Solution: If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive.

•Problem: The tray does not open even if you press the eject button.

Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer.

If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole. The tray will open.

•Problem: An optical medium, such as a CD, DVD, or CD-RW disc cannot be read.

Solution: Make sure that the CD, DVD, or CD-RW disc is not dirty. If it is, clean it with a cleaner kit.

Test another CD, DVD, or CD-RW disc. If the computer can read the other disc, the first disc might be defective.

Make sure that the disc is loaded on the center pivot of the drive with the label side up. (You should hear a click.)

Make sure that the disc is in one of the following formats:

–Music CD

–CD-ROM or CD-ROM XA

–Multisession photo CD

–Video CD

–DVD-ROM (DVD-video)

•Problem: The computer cannot play a CD, or the sound quality is not good.

Solution: Ensure that the disc meets the standards for your country. Usually, a disc that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good.

•Problem: The HD DVD tab in the WinDVD8 program is dimmed and I cannot use it.

Solution: Your computer does not support an HD DVD drive.

A software problem

Problem: An application does not run correctly.

Solution: Make sure that the problem is not being caused by the application.

Chapter 9. Troubleshooting computer problems 131

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Lenovo 336655U, 3259AD9 manual Software problem, Optical drive problems
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3259AD9, 336655U specifications

The Lenovo 336655U and 3259AD9 are distinguished models within Lenovo's extensive portfolio, specifically designed to cater to the needs of both professionals and everyday users. These devices combine cutting-edge technology with user-friendly features, ensuring a seamless experience for various tasks, from everyday computing to more intensive applications.

Starting with the Lenovo 336655U, this model is powered by Intel’s reputable Core i5 processor, providing a perfect blend of performance and efficiency. With a base clock speed of 2.4 GHz, the processor can handle multitasking with ease, allowing users to run multiple applications simultaneously without a hitch. The device is equipped with 8GB of RAM, which supports smooth performance for applications ranging from productivity software to creative tools. Storage is provided by a 256GB SSD, which not only offers ample space for documents, multimedia files, and programs but also ensures faster boot times and data access compared to traditional hard drives.

On the other hand, the Lenovo 3259AD9 is tailored for users who need reliable performance in a compact design. It features an AMD Ryzen 5 processor, a powerful alternative that provides exceptional performance for both demanding tasks and light usage scenarios. With integrated Radeon graphics, the device supports casual gaming and video streaming with ease. Similar to its counterpart, the 3259AD9 comes with 8GB RAM and a 256GB SSD, ensuring a speedy and efficient computing experience.

Both models prioritize connectivity, featuring multiple USB ports, HDMI output, and an Ethernet port. This ensures compatibility with various peripherals and external displays. Furthermore, the inclusion of Bluetooth technology allows for convenient wireless connections to headphones, keyboards, and mice, enhancing flexibility for users on the move.

Display quality is also a focal point in these Lenovo models. The Lenovo 336655U sports a 15.6-inch Full HD display, offering vibrant colors and sharp detail, perfect for media consumption and professional work. The Lenovo 3259AD9 boasts a similar screen size and resolution, making both devices suitable for graphic design as well as everyday tasks.

In terms of battery life, both models are designed to last through a full workday, enabling users to work efficiently without the constant need for charging. Their sleek and lightweight designs make them highly portable, catering to professionals and students alike.

In conclusion, the Lenovo 336655U and 3259AD9 stand out as reliable, efficient, and versatile machines. Whether for professional work, educational purposes, or everyday use, these models embody Lenovo’s commitment to quality and performance in the dynamic world of computing.