AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
Actions:
IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedt otheaudiosubsystem.
IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”on
page103.
Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage103.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.
Actions:
Verifythatthediscisinsertedcorrectly,withitslabelup.
Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha
softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare
securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery

CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.
Action:MakesurethattheCDorDVDdriveisinthestartupsequencebefor etheharddiskdrive.Refer
toyour“Selectingorchangingthestartupdevicesequence”onpage90forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage117.
DVDproblems
Selectyoursymptomfromthefollowinglist:
“BlackscreeninsteadofDVDvideo”onpage103
“DVDmoviewillnotplay”onpage104
“Noaudioorint ermittentaudiowhileplayingDVDmovie”onpage104
“Playbackisverysloworchoppy”onpage104
“Invaliddiscornodiscfoundmessage”onpage104

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo
Chapter10.Troubleshootinganddiagnostics103