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Lenovo 3423, 3398, 3397, 3399, 3414, 3396, 3416, 3426, 3415, 3418, 3417, 3419 manual Trademarks

Models: 3419 3417 3418 3423 3415 3426 3416 3396 3414 3399 3397 3398

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Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

Rescue and Recovery

ThinkVantage

Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

80ThinkCentre Edge User Guide

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Lenovo 3423, 3398, 3397, 3399, 3414, 3396, 3416, 3426, 3415, 3418, 3417, 3419 manual Trademarks

Contents

ThinkCentre Edge User Guide Third Edition September Copyright Lenovo Contents Important safety informationChapter 2. Using your computer Chapter 5. Installing or replacingChapter 7. Using the Setup Utility Chapter 9. Preventing problemsChapter 10. Troubleshooting and diagnosticsAppendix E. ENERGY STAR model information Appendix F. İthalatçı - İmalatçı / Üretici Firma Bilgileri ve DiğerBilgiler Indexiv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Hazardous moving parts. Keep fingers and other body parts awayPower cords and power adapters Extension cords and related devicesHeat and product ventilation Plugs and outletsExternal devices Modem safety information Operating environmentPower supply statement Cleaning and maintenanceLaser compliance statement DANGERx ThinkCentre Edge User Guide Features Chapter 1. Product overviewMicroprocessor MemorySystem management features Input/Output I/O featuresPower supply ConnectivityPreinstalled operating system Security featuresPreinstalled software programs Specifications Accessing Lenovo programs on the Windows 7 operating systemAccessing Lenovo programs from the Lenovo ThinkVantage Tools program Lenovo programsTable 2. Programs in Control Panel Accessing Lenovo programs from Control PanelTable 1. Programs in the Lenovo ThinkVantage Tools program Accessing Lenovo programs on the Windows 8 operating system An introduction to Lenovo programsCommunications Utility Fingerprint SoftwareLenovo Settings Lenovo Solution CenterPassword Manager Power ManagerView Management Utility System UpdateLocations Description Figure 1. Front connector, control, and indicator locationsConnector Locating connectors on the rear of your computer Figure 2. Rear connector locationsConnector DescriptionAdjusting the computer stand Machine type and model labelThe following is a sample of the machine type and model label Figure 4. Machine type and model labelChapter 2. Using your computer Frequently asked questionsAccessing Control Panel on the Windows 8 operating system Where are my recovery discs?Using the keyboard Using Windows shortcut keysUsing the blue ThinkVantage button Using a fingerprint readerUsing the wheel mouse Adjusting audioSetting the volume from the desktop Adding the volume icon to the taskbarSetting the volume from Control Panel Using CDs and DVDs2. In the Sound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Using the single-touch and multi-touch featurePlaying a CD or DVD Using the single-touch feature Using the multi-touch featureSupported touch feature Operating system editionAccessibility and comfort Chapter 3. You and your computerArranging your workspace ComfortElectrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchRegister your computer with Lenovo Replacement power cords For power cord information and part numbers, go toSecurity features Chapter 4. SecurityUsing passwords BIOS passwordsAttaching an integrated cable lock Figure 5. Integrated cable lockWindows passwords Using and understanding firewallsProtecting data against viruses Chapter 4. Security26 ThinkCentre Edge User Guide Chapter 5. Installing or replacing hardware Installing or replacing hardwareInstalling external options Removing and reinstalling the system stand hinge cover28 ThinkCentre Edge User Guide Figure 7. Reinstalling the system stand hinge coverFigure 6. Removing the system stand hinge cover Removing and reinstalling the system stand Chapter 5. Installing or replacing hardware30 ThinkCentre Edge User Guide Figure 10. Reinstalling the system standFigure 9. Removing the system stand Removing and reinstalling the foot stands Figure 11. Removing the rubber piece from each foot stand8. Reinstall the rubber piece on each foot stand Replacing the wireless keyboard Replacing the USB keyboard or mouseReplacing the wireless mouse The green LED indicates that the mouse is ready for use Obtaining device drivers 36 ThinkCentre Edge User GuideCreating and using recovery media Chapter 6. Recovery informationRecovery information for the Windows 7 operating system Performing backup and recovery operations Creating recovery mediaUsing recovery media Performing a backup operation3. Click the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Reinstalling software programs Reinstalling device driversSolving recovery problems 42 ThinkCentre Edge User GuideRecovery information for the Windows 8 operating system Resetting your computer to the factory default settingsRefreshing your computer Advanced startup options44 ThinkCentre Edge User Guide Chapter 7. Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Password considerationsPower-On Password Administrator PasswordSetting, changing, and deleting a password Enabling or disabling a deviceExiting the Setup Utility program Selecting a startup deviceSelecting a temporary startup device Selecting or changing the startup device sequence48 ThinkCentre Edge User Guide Chapter 8. Updating system programs Using system programsUpdating flashing the BIOS from a disc Updating flashing the BIOS from your operating system b. Click Downloads and driversChapter 9. Preventing problems Using System UpdateKeeping your computer current Getting the latest device drivers for your computerCleaning your computer BasicsCleaning and maintenance “Basics” on page “Cleaning your computer” on page “Computer” on pageComputer KeyboardOptical mouse Display screenGood maintenance practices Cleaning a liquid crystal display LCD surfaceCleaning a glass-screen surface Moving your computer4. Unplug the power cords from electrical outlets 56 ThinkCentre Edge User Guide Chapter 10. Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure No audio in Windows TroubleshootingAudio problems Sound comes from one external speaker only No audio in DOS applications or gamesCD problems A CD or DVD does not workDVD problems Black screen instead of DVD videoDVD movie will not play No audio or intermittent audio while playing DVD movieIntermittent problems Keyboard, mouse, or pointing device problemsInvalid disc or no disc found message All or some keys on the keyboard do not workThe mouse or pointing device does not work The pointer on the screen does not move smoothly with the mouseThe fingerprint reader does not work 1. Click Start Control Panel 2. Click Hardware and SoundWrong characters appear on the screen Monitor problemsThe wireless keyboard does not work 66 ThinkCentre Edge User Guide The image appears to be flickeringThe image is discolored Networking problems Ethernet problemsYour computer cannot connect to the network 1. Click Start Control Panel 2. Click Hardware and SoundA wireless LAN problem The Wake on LAN feature is not working2. Click Hardware and Sound The adapter stops working for no apparent reasonOption problems A wireless WAN problemBluetooth problem An option that was just installed does not workPerformance and lockup problems An option that previously worked does not work nowInsufficient free hard disk drive space 1. Click Start Computer3. Click Disk Cleanup 2. Click Programs 3. Click Turn Windows features on or off3. Click Disk Cleanup 4. Click Clean up system files 6. In the Programs and Features area, click the Clean up buttonPrinter problems Serial port problemsSoftware problems 5. Click OptimizeSoftware does not work as expected USB problemsWhen using a sort feature, dates do not sort in the correct order Lenovo Solution Center 74 ThinkCentre Edge User GuideChapter 11. Getting information, help, and service Safety and WarrantyInformation resources Lenovo ThinkVantage ToolsHelp and service Using the documentation and diagnostic programsCalling for service Lenovo Support Web siteUsing other services Purchasing additional services78 ThinkCentre Edge User Guide Morrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix A. NoticesLenovo United States, Inc 1009 Think Place - Building One Trademarks Appendix B. Regulatory information Export classification noticeElectronic emissions notices Federal Communications Commission Declaration of ConformityGerman Class B compliance statement Deutschsprachiger EU Hinweis DeutschlandLenovo product service information for Taiwan Additional regulatory informationJapanese VCCI Class B statement Keyboard and mouse compliance statement for Taiwan84 ThinkCentre Edge User Guide Recycling information Appendix C. WEEE and recycling informationImportant WEEE information Battery recycling information for Taiwan Recycling information for BrazilDeclarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de UsoBattery recycling information for the European Union Appendix C. WEEE and recycling information88 ThinkCentre Edge User Guide Ukraine RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSChina RoHS Turkish RoHS India RoHS RoHS compliant as per E-Waste Management & Handling RulesAppendix E. ENERGY STAR model information 92 ThinkCentre Edge User Guide 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler 2. Bakım, onarım ve kullanımda uyulması gereken kurallar3. Taşıma ve nakliye sırasında dikkat edilecek hususlar 4. Aygıta ilişkin bakım, onarım ya da temizliğe ilişkin bilgiler9. Bağlantı ve montaja ilişkin bilgiler 12. Servis istasyonlarına ilişkin bilgilerGaranti Hizmetinin Alınabileceği Merkezler ANKARA Bdh Bilişim Destek Hiz. San. Ve Tic. A.ŞDestek Bilgisayar Ve İletişim Hiz. Tic. A.Ş BURSA Bdh Bilişim Destek Hizmetleri San.Ve TicDİYARBAKIR İSTANBUL Bdh Bilişim Destek Hizmetleri San.Ve Tic.AşBilgi Birikim Sistemleri Elktr. ve Bilg D Yedi Yirmidört Bilişim Hizmetleri Ticaret A.SİZMİR Adapa Bilgi Sistemleri Tur.San. Ve Tic.A.Ş Bdh Bilişim Destek Hizmetleri San.Ve Tic. A.ŞMALATYA Bdh Bilişim Destek Hizmetleri Sanayi Ve Ticaret A.Ş SAMSUN Bdh Bilişim Destek Hizmetleri San.Ve Tic.A.ŞŞANLIURFA 98 ThinkCentre Edge User GuideIndex Power-On Password passwords, usingrecovering removing the system stand hinge cover