Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 108.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the ThinkCentre Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkCentre Safety and Warranty Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

•Machine type and model

•Serial numbers of your hardware products

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Chapter 11. Getting information, help, and service 113

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Lenovo 7518, 4167, 385, 4164, 5070, 5049, 5035, 5032, 5025, 267 manual Calling for service, Using other services
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4164, 385, 267, 4167, 5070 specifications

Lenovo has established itself as a leader in the technology sector, consistently delivering innovative products that cater to various user needs. Among its vast offerings, the models 5032, 7518, 5049, 5035, and 5025 are noteworthy for their unique features, advanced technologies, and robust performance.

The Lenovo 5032 is known for its versatility and reliability. It boasts a powerful processor that handles multitasking with ease, making it ideal for both office use and gaming. With a high-resolution display, users can enjoy vibrant visuals, which is perfect for graphic-intensive tasks. Its lightweight design and long battery life enhance portability, allowing users to work or play on the go without frequent recharging.

The 7518 model stands out with its cutting-edge security features. Equipped with a fingerprint scanner and advanced encryption technologies, it ensures that users' data remains protected against unauthorized access. The device also includes a stunning display and exceptional audio output, catering to media consumption and conference calls. Its robust build quality makes it suitable for both home and professional environments.

The Lenovo 5049 focuses on user comfort and connectivity. Featuring a full-size keyboard with ergonomic design, it offers a pleasant typing experience for prolonged use. The model is also equipped with multiple USB ports and connectivity options, allowing users to connect various peripherals seamlessly. Additionally, integrated Wi-Fi 6 support ensures faster internet speeds and improved online experiences.

With the 5035 model, Lenovo emphasizes entertainment and gaming performance. Packed with a dedicated graphics card, it offers excellent graphical performance and is suitable for casual gaming as well as media creation. The high refresh rate display on this model enhances gameplay and visual fidelity, providing users with an immersive experience. Its enhanced thermal management system keeps the device cool during intensive use, ensuring sustained performance.

Lastly, the 5025 model is designed for budget-conscious consumers who do not want to compromise on essential features. It offers reliable performance for everyday tasks, such as browsing, document editing, and streaming. Its compact form factor is ideal for users with limited desk space, while its energy-efficient components ensure longer battery life, making it an excellent choice for students and professionals alike.

In summary, Lenovo's 5032, 7518, 5049, 5035, and 5025 models each bring distinct advantages tailored to different user needs, making them formidable choices in today's technology landscape. Their emphasis on performance, security, and user experience underscores Lenovo's commitment to quality and innovation.
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