1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogr amfromhttp://www.lenovo.com/support.
See“PC-DoctorforDOS”onpage109fordetailedinformation.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint
theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoThinkVantageT oolbox
TheLenovoThinkVantageT oolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,updat e
systemdrivers,andviewsyst eminformation.
•ToruntheLenovoThinkV antageT oolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.F ollowtheinstructions
onthescreen.
•ToruntheLenovoThinkV antageT oolboxprogramontheWindowsVistaoperatingsystem,clickStart➙
AllProgr ams➙ThinkVantage➙LenovoThinkVantageToolbox.F ollowtheinstructionsonthescreen.
Followtheinstructionsonthescreen.F oradditionalinformation,refertotheLenovoThinkVantageToolbox
helpsystem.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenot
beensuccessfulinisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogram
fromadiagnosticdiscthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram
from:
http://www.lenovo.com/support
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromadiagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou
created.
Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:
1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.
See“Selectingorchangingthestartupdevicesequence”onpage78.
2.Makesurethecomputeristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic
programopens.
Chapter10.Troubleshootinganddiagnostics109