Chapter6.Recoveryinformation...67
Creatingandusingrecoverymedia......67
Creatingrecoverymedia.........67
Usingrecoverymedia..........68
Performingbackupandrecoveryoperations...68
Performingabackupoperation......68
Performingarecoveryoperation......69
UsingtheRescueandRecoveryworkspace...69
Creatingandusingarescuemedium......70
Creatingarescuemedium........70
Usingarescuemedium.........71
Reinstallingpreinstalledapplicationsanddevice
drivers..................71
Reinstallingsoftwareprograms........72
Reinstallingdevicedrivers..........73
Solvingrecoveryproblems..........73
Chapter7.UsingtheSetupUtilityprogram................75
StartingtheSetupUtilityprogram.......75
Viewingandchangingsettings........75
Usingpasswords..............75
Passwordconsiderations.........76
Power-OnPassword..........76
AdministratorPassword.........76
HardDiskPassword...........76
Setting,changing,anddeletingapassword.76
Erasinglostorforgottenpasswords(clearing
CMOS)................77
Enablingordisablingadevice........77
Selectingastartupdevice..........77
Selectingatemporarystartupdevice....78
Selectingorchangingthestartupdevice
sequence...............78
EnablingErPcompliancemode........78
Smartperformancechoices.........79
ExitingtheSetupUtilityprogram.......79
Chapter8.Updatingsystemprograms...............81
Usingsystemprograms...........81
Updating(ashing)theBIOSfromadisc....81
Updating(ashing)theBIOSfromyouroperating
system..................82
RecoveringfromaPOST/BIOSupdatefailure..82
Chapter9.Preventingproblems...85
Keepingyourcomputercurrent........85
Gettingthelatestdevicedriversforyour
computer...............85
Updatingyouroperatingsystem......85
UsingSystemUpdate..........85
Cleaningandmaintenance..........86
Basics................86
Cleaningyourcomputer.........87
Goodmaintenancepractices.......88
Movingyourcomputer...........88
Chapter10.T roubleshootinganddiagnostics..............91
Basictroubleshooting............91
Troubleshootingprocedure..........92
Troubleshooting..............92
Audioproblems............93
CDproblems.............94
DVDproblems.............95
Intermittentproblems..........97
Keyboard,mouse,orpointingdevice
problems...............97
Monitorproblems............99
Networkingproblems..........100
Optionproblems............103
Performanceandlockupproblems.....104
Printerproblems............106
Serialportproblems...........107
Softwareproblems...........107
USBproblems.............108
Diagnosticprograms............108
LenovoThinkVantageT oolbox.......109
PC-DoctorforDOS...........109
Chapter11.Gettinginformation,help,andservice..........111
Informationresources............111
LenovoThinkVantageT ools........111
ThinkVantageProductivityCenter.....111
LenovoWelcome............111
HelpandSupport............111
SafetyandWarranty...........112
LenovoWebsite(http://www.lenovo.com)..112
LenovoSupportWebsite.........112
Helpandservice..............112
Usingthedocumentationanddiagnostic
programs...............112
Callingforservice............113
Usingotherservices..........113
Purchasingadditionalservices......114
AppendixA.Notices........115
Trademarks................116
AppendixB.Regulatoryinformation.............117
iiThinkCentreUserGuide