Chapter6.Recoveryinformation...67
Creatingandusingrecoverymedia......67
Creatingrecoverymedia.........67
Usingrecoverymedia..........68
Performingbackupandrecoveryoperations...68
Performingabackupoperation......68
Performingarecoveryoperation......69
UsingtheRescueandRecoveryworkspace...69
Creatingandusingarescuemedium......70
Creatingarescuemedium........70
Usingarescuemedium.........71
Reinstallingpreinstalledapplicationsanddevice
drivers..................71
Reinstallingsoftwareprograms........72
Reinstallingdevicedrivers..........73
Solvingrecoveryproblems..........73
Chapter7.UsingtheSetupUtilityprogram................75StartingtheSetupUtilityprogram.......75
Viewingandchangingsettings........75
Usingpasswords..............75
Passwordconsiderations.........76
Power-OnPassword..........76
AdministratorPassword.........76
HardDiskPassword...........76
Setting,changing,anddeletingapassword.76
Erasinglostorforgottenpasswords(clearing
CMOS)................77
Enablingordisablingadevice........77
Selectingastartupdevice..........77
Selectingatemporarystartupdevice....78
Selectingorchangingthestartupdevice
sequence...............78
EnablingErPcompliancemode........78
Smartperformancechoices.........79
ExitingtheSetupUtilityprogram.......79
Chapter8.Updatingsystemprograms...............81Usingsystemprograms...........81
Updating(ashing)theBIOSfromadisc....81
Updating(ashing)theBIOSfromyouroperating
system..................82
RecoveringfromaPOST/BIOSupdatefailure..82
Chapter9.Preventingproblems...85Keepingyourcomputercurrent........85
Gettingthelatestdevicedriversforyour
computer...............85
Updatingyouroperatingsystem......85
UsingSystemUpdate..........85
Cleaningandmaintenance..........86
Basics................86
Cleaningyourcomputer.........87
Goodmaintenancepractices.......88
Movingyourcomputer...........88
Chapter10.T roubleshootinganddiagnostics..............91Basictroubleshooting............91
Troubleshootingprocedure..........92
Troubleshooting..............92
Audioproblems............93
CDproblems.............94
DVDproblems.............95
Intermittentproblems..........97
Keyboard,mouse,orpointingdevice
problems...............97
Monitorproblems............99
Networkingproblems..........100
Optionproblems............103
Performanceandlockupproblems.....104
Printerproblems............106
Serialportproblems...........107
Softwareproblems...........107
USBproblems.............108
Diagnosticprograms............108
LenovoThinkVantageT oolbox.......109
PC-DoctorforDOS...........109
Chapter11.Gettinginformation,help,andservice..........111Informationresources............111
LenovoThinkVantageT ools........111
ThinkVantageProductivityCenter.....111
LenovoWelcome............111
HelpandSupport............111
SafetyandWarranty...........112
LenovoWebsite(http://www.lenovo.com)..112
LenovoSupportWebsite.........112
Helpandservice..............112
Usingthedocumentationanddiagnostic
programs...............112
Callingforservice............113
Usingotherservices..........113
Purchasingadditionalservices......114
AppendixA.Notices........115Trademarks................116
AppendixB.Regulatoryinformation.............117iiThinkCentreUserGuide