Manuals / Lenovo / Computer Equipment / Laptop

Lenovo 5070, 4167, 385, 4164, 5049, 7518, 5035 Troubleshooting and diagnostics, Basic troubleshooting

Models: 4164 385 267 4167 5070 5025 5035 5049 7518 5032

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Chapter 10. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 111 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer problems.

Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.

Symptom

Action

 

 

The computer does not start

Verify that:

when you press the power

• The power cord is correctly connected to the rear of the computer and to a

switch.

working electrical outlet.

 

 

• If your computer has a secondary power switch on the rear of the computer,

 

make sure that it is switched on.

 

• The power indicator on the front of the computer is on.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

 

The monitor screen is blank.

Verify that:

 

• The monitor signal cable is correctly connected to the monitor and to the

 

appropriate monitor connector on the computer.

 

• The monitor power cord is correctly connected to the monitor and to a working

 

electrical outlet.

 

• The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

• If your computer has two monitor connectors, be sure to use the connector

 

on the graphics card.

 

 

The keyboard does not work.

Verify that:

 

• The computer is turned on.

 

• The keyboard is securely connected to a USB connector on the computer.

 

• No keys are stuck.

 

 

The mouse does not work.

Verify that:

 

• The computer is turned on.

 

• The mouse is securely connected to a USB connector on the computer.

 

• The mouse is clean. Refer to “Optical mouse” on page 87 for further information.

 

 

© Copyright Lenovo 2011

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Lenovo 5070, 4167, 385, 4164, 5049, 7518, 5035, 5032, 5025, 267 manual Troubleshooting and diagnostics, Basic troubleshooting
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4164, 385, 267, 4167, 5070 specifications

Lenovo has established itself as a leader in the technology sector, consistently delivering innovative products that cater to various user needs. Among its vast offerings, the models 5032, 7518, 5049, 5035, and 5025 are noteworthy for their unique features, advanced technologies, and robust performance.

The Lenovo 5032 is known for its versatility and reliability. It boasts a powerful processor that handles multitasking with ease, making it ideal for both office use and gaming. With a high-resolution display, users can enjoy vibrant visuals, which is perfect for graphic-intensive tasks. Its lightweight design and long battery life enhance portability, allowing users to work or play on the go without frequent recharging.

The 7518 model stands out with its cutting-edge security features. Equipped with a fingerprint scanner and advanced encryption technologies, it ensures that users' data remains protected against unauthorized access. The device also includes a stunning display and exceptional audio output, catering to media consumption and conference calls. Its robust build quality makes it suitable for both home and professional environments.

The Lenovo 5049 focuses on user comfort and connectivity. Featuring a full-size keyboard with ergonomic design, it offers a pleasant typing experience for prolonged use. The model is also equipped with multiple USB ports and connectivity options, allowing users to connect various peripherals seamlessly. Additionally, integrated Wi-Fi 6 support ensures faster internet speeds and improved online experiences.

With the 5035 model, Lenovo emphasizes entertainment and gaming performance. Packed with a dedicated graphics card, it offers excellent graphical performance and is suitable for casual gaming as well as media creation. The high refresh rate display on this model enhances gameplay and visual fidelity, providing users with an immersive experience. Its enhanced thermal management system keeps the device cool during intensive use, ensuring sustained performance.

Lastly, the 5025 model is designed for budget-conscious consumers who do not want to compromise on essential features. It offers reliable performance for everyday tasks, such as browsing, document editing, and streaming. Its compact form factor is ideal for users with limited desk space, while its energy-efficient components ensure longer battery life, making it an excellent choice for students and professionals alike.

In summary, Lenovo's 5032, 7518, 5049, 5035, and 5025 models each bring distinct advantages tailored to different user needs, making them formidable choices in today's technology landscape. Their emphasis on performance, security, and user experience underscores Lenovo's commitment to quality and innovation.