If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist will assist you.
Spills on the keyboard
With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially causing irreparable damage to your computer.
If you spill something on your computer:
Attention: Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use). Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.
1.Carefully unplug the ac power adapter immediately.
2.Turn off the computer immediately. If the computer does not turn off, remove the battery. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.
3.Wait until you are certain that all the liquid is dry before turning on your computer.
Note: If you want to replace your keyboard, you can purchase a new one.
Memory module problems
Print these instructions now and keep it with your computer for reference later.
If your memory module is not operating properly, check the following items:
1.Verify that the memory module is installed and seated correctly in your computer.
It might be necessary to remove all added memory modules to test the computer with only the
2.Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.
Networking problems
The following are the most common networking problems:
Ethernet problems
•Problem: Your computer cannot connect to the network.
Solution: Ensure that:
–The cable is installed correctly.
The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.
–The switch port and the adapter have the same duplex setting.
