Error Symptom | Action/FRU |
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| Parallel/Serial Ports |
Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.
Serial or parallel port | 1. | Make sure that the LPT# or COM# you test is the same as the |
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| setting in BIOS Setup. |
| 2. | |
| 3. | System board. |
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Printing failed. | 1. | Ensure the printer driver is properly installed. Refer to the printer |
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| service manual. |
| 2. | Printer. |
| 3. | Printer cable. |
| 4. | System board. |
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Printer problems. | 1. | Refer to the service manual for the printer. |
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| Keyboard |
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Some or all keys on keyboard do not work. | 1. | Keyboard |
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| |
| Power Supply | |
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| |
Pressing power switch does not turn off | 1. Ensure the Power Switch < 4 sec. in BIOS Setup of Power | |
system. (Only unplugging the power cord |
| Management is not set to Suspend. |
from electrical outlet can turn off the system.) | 2. | Power switch cable assembly |
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Pressing power switch does not turn on the | 1. | Ensure the power override switch (situated at the back of the |
system. |
| machine, just above the connector for the power cable) is not set |
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| to OFF. |
| 2. | Power switch cable assembly. |
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Executing software shutdown from | 1. | Load default settings. |
Windows98 Start menu does not turn off the | 2. | Reload software from Recovery CD. |
system. (Only pressing power switch can turn |
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off the system). |
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No system power, or power supply fan is not | 1. | Power Supply |
running. | 2. | System Board |
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| |
| Other Problems | |
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Any other problems. | 1. | Undetermined Problems |
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Chapter 4 | 73 |
