Chapter 4 71
Diskette drive read/write error. 1. Diskette.
2. Ensure the diskette drive is not set to Write protect in the
Security Options of BIOS Setup.
3. Diskette drive cab le.
4. Diskette drive.
5. System board.
Diskette drive LED come s on for more than 2
minutes when reading data.
1. Diskette
2. Diskette drive connection/cable
3. Diskette drive
4. System board
Diskette drive LED fails to light, and the drive
is unable to access for more than 2 minutes.
1. Diskette
2. Diskette drive powe r
3. Diskette drive connection/cable
4. Diskette drive
5. System board
Diskette drive test failed. 1. Diskette
2. Diskette drive
3. Diskette drive cab le
4. System board
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
Hard disk drive test failed. 1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cabl e.
3. Hard disk drive.
4. System board.
Hard disk drive cannot format completely. 1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cabl e.
3. Hard disk drive.
4. System board.
Hard disk drive has write error. 1. Enter BIOS Setup and Load default settings.
2. Hard disk drive.
Hard disk drive LED fails to light, but system
operates normally.
1. With the system powe r on, measure t he voltage of hard d isk LED
connector.
2. Hard drive LED cable.
CD/DVD-ROM Drive
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come on
but works normally.
1. CD/DVD-ROM drive
CD/DVD-ROM drive LED flashes for more
than 30 seconds before LED shutting off.
Software asks to reinstall disc.
Software displays a reading CD/DVD error.
1. CD/DVD-ROM may have dirt or foreign material on it. Check with
a known good disc.
2. CD/DVD-ROM is not inserted properly.
3. CD/DVD-ROM is damaged.
CD/DVD-ROM drive cannot load or eject
when the system is turned on and its eject
button is pressed and held.
1. Disconnect all cabl es from CD/DVD-RO M drive except pow er
cable, then press ejec t button to try to unload the disk.
2. CD/DVD-ROM drive power.
3. CD/DVD-ROM drive
CD/DVD-ROM drive does not read and there
are no messages are displayed.
1. CD may have dirt or foreign material on it. Check with a known
good disc.
2. Ensure the CD/DVD-RO M driver is installe d properly.
3. CD/DVD-ROM drive.
Error Symptom Action/FRU