Troubleshooting | Acer power sx/sxb/sc instruction

Chapter 4

Troubleshooting

This chapter provides troubleshooting information for AcerPower Sx model:

!Power-On Self-Test (POST)

!Index of Error Messages

!Index of Error Codes and Error Beeps

!Index of Error Symptoms

!Undetermined Problems

Chapter 4

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Acer power sx/sxb/sc manual Troubleshooting

Contents

Service Guide AcerPower Sx/Sxb/Sc Revision History Date Chapter Updates Disclaimer Copyright Screen messages Conventions Preface Page Table of Contents Appendix C Online Support Information 103 Index 105 Chapter Jumper and Connector Information Overview System Specifications Performance AcerPower Sx Features AcerPower Sc Features CD-ROM LED Front PanelLabel Description Computer’s rear panel consists of the following Rear Panel AcerPower Sx Main Board Layout LAN/LED ROM AcerPower Sc Main Board Layout Lock Key Description KeyboardCursor keys Lock keys Key Description Windows keys Processor Hardware Specifications and ConfigurationsBios Hotkey List Bios Hotkey List Total System MemoryMemory Combinations Sdram Pbsram Cache MemoryVideo Memory Video Interface IDE Interface Audio Interface Modem Floppy disk drive InterfaceParallel Port Serial Port PCI Slot IRQ Routing Map USB PortMemory Address Map PCI INTx# and Idsel Assignment Map IRQx System Devices Add-On-Card Devices Address MapIRQ Assignment Map Hex Range Devices Environmental Requirements Mechanical SpecificationsDRQ Assignment Map Main Board Major Chips Input Current Measuring Range Switching Power Supply 102WInput Frequency Frequency Variation Range Input Voltage Variation Range Device Standby Mode Power Management Function Acpi support function Chapter System Utilities Advanced Options Entering SetupPage Parameter Description Format System Information Chapter April 16,01 Product Information Parameter Description Following table describes the parameters found in this menu 44 MB, 3.5-inch Disk DrivesParameter Description Options Hard Disk IDE Primary/Secondary Channel Master/Slave Auto EPP Onboard Peripherals IRQ EPP Enhanced Parallel Port EPP Power Off or Suspend Power Management Chapter IDE CD-ROM Boot OptionsFloppy Disk Hhmmss Date and Time System Security Setting a Password Bypassing the Password Changing or Removing the Password Memory/Cache Options Advanced Options Parameter Description Options Inta Intb Intc Intd PnP/PCI Options Chipset Settings Chipset Settings Do you want to load default settings? Yes *No Load Default Settings Do you really want to abort settings change? Yes No Abort Settings Change Exiting Setup Chapter Machine Disassembly and Replacement Removing a Dimm Removing the CPU Fan-sink and CPU Board Remove the CPU Opening the Housing Removing an Expansion Board Removing a 3.5-inch Drive Chapter Removing a 5.25-inch Drive Removing the Main board Removing a Daughterboard Chapter Troubleshooting Power-On Self-Test Post Check Point Description Post Check PointsTable D-1 Post Check Points 5CH 4EH4FH 4CH B1H ACHB0H Bios Messages Action/FRU Post Error Messages List Assignments of the PnP/PCI Options to Yes Diskette Drive Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan System Board and Memory CD/DVD-ROM Drive Error Symptom Action/FRUHard Disk Drive Real-Time Clock Management is set to Enabled Keyboard Error Symptom Action/FRU Parallel/Serial PortsPower Supply Other Problems VGA Error Beep DefinitionBeep Code Error Message Description Beep Code Description Error Description Boot Block Update Function Error Beep Definition Dimm Undetermined Problems AcerPower Sx/Sxb Jumpers and Connectors Jumper and Connector Information Connector No Connector Description AcerPower Sc Jumpers and Connectors JP6 CN2CN7 JP2 FRU Field Replaceable Unit List Chapter Picture Partname Description Sdimm 128M Sdimm 32MSdimm 64M MT8LSDT864AG-10EC7 CD-ROM, 40X, API Acer V.SLA08A LA13A Modem CdromV66LT Main BD S57M Lookout BootromLAN ANI/ALN-325/B50 PCI NIC-559A LAN Card W/O Assy HDD Holder H61 Assy BZL F CHA H61CVR Empty 525 CHA Hips CVR Empty 35 CHA Hips SUS IDCMT/FU Spring Power KnobAssy SWITCH/LED Cable Knob PWR CHA Hips Mouse 2 Button Mouse LogitechBUTTON/S42 Mouse Wheel Logitech Model Definition and Configuration Appendix a Test Compatible Components API Mprii 77C SpecificationsMicrosoft DOS V6.22 Environment Test USB Microsoft Windows 98 SE En/TC/SC Environment TestAO 40X CD-ROM CD-940E Appendix B API 52VL Microsoft Windows 2000 Environment TestAPI 40X CD-ROM AO 40X CD-ROM Microsoft Windows NT 4.0 Environment Test IBM OS/2 Warp 4.0 Environment Test API 52P Novell Netware 3.12, 4.11 & 5.0 Environment Test SCO UNIX/Linux Environment Test 102 Online Support Information 104 Index 106 Post Uart