Error Symptom

 

Action/FRU

 

 

CD/DVD-ROM drive can play audio CD but

1. Ensure the headphone jack of the CD/DVD-ROM has an output.

no sound output.

2.

Turn up the sound volume.

 

3.

Speaker power/connection/cable.

 

4.

CD/DVD-ROM drive.

 

 

 

Real-Time Clock

Real-time clock is inaccurate.

1. Ensure the information in the Date and Time of BIOS Setup is

 

 

set correctly.

 

2.

RTC battery.

 

3.

System board

 

 

 

 

 

Audio

 

 

 

Audio software program invokes but no sound

1.

Speaker power/connection/cable.

comes from speakers.

 

 

 

 

 

 

 

Modem

 

 

Modem ring cannot wake up system from

1. Ensure the Modem Ring Indicator in BIOS Setup or Power

suspend mode.

 

Management is set to Enabled.

 

2.

If PCI modem card is used, reinsert the modem card to PCI slot

 

 

firmly or replace the modem card.

 

3.

If ISA modem card is used, ensure the modem ring-in cable from

 

 

the modem card to system board is connected properly.

 

4.

In Win 98, ensure the telephone application is configured

 

 

correctly for your modem and set to receive messages and/or

 

 

fax.

 

 

 

Data/fax modem software program invokes

1.

Ensure the modem card is installed properly.

but cannot receive/send data/fax

 

 

 

 

 

Fax/voice modem software program invokes

1.

Ensure the modem voice-in cable from modem adapter card to

but has no sound output. (Data files are

 

system board

received normally; voice from modem cannot

 

 

be produced, but system sound feature works

 

 

normally.)

 

 

 

 

 

Video and Monitor

 

 

 

Video memory test failed.

1.

Remove all non-factory-installed cards.

 

2.

Load default settings (if screen is readable).

Video adapter failed.

3.

System board

 

 

 

Display problem:

1.

Monitor signal connection/cable.

- Incorrect colors

2.

Monitor

No high intensity

3.

Video adapter card

4.

System board

Missing, broken, or incorrect characters

 

 

Blank monitor(dark)

 

 

Blank monitor(bright)

 

 

Distorted image

 

 

Unreadable monitor

 

 

Other monitor problems

 

 

 

 

 

Display changing colors.

1.

Monitor signal connection/cable

 

2.

Monitor

 

3.

System board

 

 

 

Display problem not listed above (including

1.

“Monitor".

blank or illegible monitor).

2.

Load default settings (if screen is readable).

 

3.

System board

 

 

 

72

Chapter 4

Page 80
Image 80
Acer power sx/sxb/sc manual Real-Time Clock, Management is set to Enabled