Appendix B. Lenovo limited warranty
Replacement of a product or part
When the warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
Before your Service Provider replaces a product or part, you agree to:
1remove all features, parts, options, alterations, and attachments not under warranty service;
2ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement; and
3obtain authorization from the owner to have your Service Provider service a product or part if you do not own it.
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1follow the service request procedures that your Service Provider specifies;
2backup or secure all programs and data contained in the product;
3provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to your facilities to perform service; and
4ensure that all information about identified or identifiable individuals (“Personal Data”) is deleted from the product or that, with respect to any Personal Data that you did not delete, you are in compliance with all applicable laws.
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