Related service information

Passwords

As many as three passwords may be needed for any ThinkPad computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).

If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered.

Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted.

Power-on password

A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted.

Hard disk password

There are two hard disk passwords (HDPs):

vUser HDP—for the user

vMaster HDP—for the system administrator, who can use it to get access to the hard disk even if the user has changed the user HDP

Note: There are two modes for the HDP: User only and Master + User. The Master + User mode requires two HDPs; the system administrator enters both in the same operation. The system administrator then provides the user HDP to the system user.

Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The SVP must be entered in order to get access to the BIOS Setup Utility and make changes to system configuration settings.

Attention: If the SVP has been forgotten and cannot be made available to the servicer, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

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Lenovo MT 2369 manual Passwords, Power-on password, Hard disk password, Supervisor password