Lenovo Notebook Computer User Guide
zSee if your computer’s hardware can meet the hardware requirements of the software.
zSee if you have shut down other running applications, such as anti‐virus software, real‐time network monitoring applications, when you are installing the software.
zSee if your computer is connected to Internet.
zSee if the software you are installing is licensed and qualified.
4.2.4The printer can not be installed and printed.
zSee if the cable between the printer and computer is connected well.
zSee if the printer’s power is turned on and if the printer is in a normal working status.
zRead the user guide of the printer and configure the printer and computer in compliance with the requirements in the guide.
zSee if the computer port connected with the printer is disabled in BIOS.
zSee if the computer’s port configuration meets the requirements of the printer. You can check this in BIOS and in the operating system. For example, some Ir‐port printers’ transmission speed is different with the computer’s Ir transmission speed.
zSee if your printer can print normally when it is connected with other portable computers.
zSee if a printer of other model can print normally when it is connected with your portable computer. If the methods above mentioned do not work contact Lenovo licensed service agencies.
62
