LevelOne VOI-9300 Detailed Descriptions for Hotline Function Numbers

2007-11-21 23

Detailed Descriptions for Hotline Function Numbers

*8 Call pickup Press *8# to pickup calls within the same group

9 Operator Press 9# to call Operator.

112 Auto Attendant (AA) Press 112# to enter Auto Attendant IVR followed with the

voice prompts.

1600 Queues Setting

Any extension phone can join or leave for one of the Queues.

Example: To join as a member of Queue 1 for

extension 201

Procedures: From 201 IP Phone,

Dial 1600 -> 1701 -> 123456 (password of Queue1) -> 1 ->

hang up.

Example: To leave Queue 1 for extension 201

Procedures: From 201 IP Phone,

Dial 1600 -> 1701 -> 123456 (password of Queue1) -> 2 ->

hang up.

1601 Operators Setting

Any extension phone can join or leave for the Operators.

Example: To join as one of operators for extension 200

Procedures: From 200 IP Phone,

Dial 1601 -> 123456 (password of Operator) -> 1 -> hang up.

Example: To quit as one of operators for extension 200

Procedures: From 200 IP Phone,

Dial 1601 -> 123456 (password of Operator) -> 2 -> hang up.

1602 Extension functions

Forward , Find me , Binding, and Password can be set up for

each extension number.

Example: To set extension 202 busy forward to 203