Internal Solutions Port

If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following:

CHECK THE ISP CONNECTIONS

Make sure the ISP is securely attached to the printer system board.

Make sure the cable is securely connected to the correct connector.

CHECK THE CABLE

Make sure you are using the correct cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD

Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:

CHECK THE PAPER

Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines.

MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY

Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY

Load paper from a fresh package.

Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press .

Troubleshooting

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Lexmark 30G0100, 30G2127, 30G0108, 30G0210 Solving paper feed problems, Internal Solutions Port, Paper frequently jams, 185

T650n, 652dn, 30G0108, 654n, 30G0300 specifications

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