Cannot print over wireless network
If you encountered problems while installin g, or if your printer does not appear in the printers folder or as a printer
option when sending a pr int job, you can try uninst alling and reinstalling the software.
These are possible solutions. Try one or more of the following:
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT

(WIRELESS ROUTER)

•See if you have access to the Internet by opening your Web browser and accessing any s ite.
•If there are other computers or resources on your wireless network, check to see if you can access them from
your computer.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER

Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range
for optimal performance is generally 100–150 feet.
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
There may be temporary interference from o ther devices such as microwave ovens or other appliances, cordless
phones, baby monitors , and security sy stem cameras. Make sure your access poi nt is not positio ned too closely to
these devices.

CHECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE

COMPUTER
Print a network setup page. Refer to the documentation that came with your printer for details on printing a network
setup page.
Make sure the SSID the printer is using matches the wireless network SSID. If you are not sure how to find the
network SSID, use one of the follow ing:

Using Windows

1Type the IP address of the wireless access point i n the address field of your Web browser.
If you do not know the IP add ress of the wireless acce ss point:
aDo one of the following:
In Windows Vista
1Click .
2Click All Programs Accessories.
3Click Command Prompt.
In Windows XP and earlier
1Click Start.
2Click All Programs or Programs Access ories Command Prompt.
Troubleshooting wireless s etup
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