VERIFY THAT THE PRINTER IS WORKING
•Insert the Software and Documentation CD and set up the printer using a USB connection.
•If the printer works over a USB connection, the printer is working properly.
MAKE SURE THE PRINTER DRIVER IS INSTALLED ON THE PRINTER
All computers that print to the wireless printer must first have the printer driver installed.
•Insert the Software and Documentation CD and install the printer driver.
Cannot print and there is a firewall on the computer
•Update the firewall using the most recent update available from the manufacturer. Refer to the documentation that came with your firewall for instructions on how to do this.
•If programs request firewall access when you install the printer or try to print, make sure you allow those programs to run.
•Temporarily disable the firewall and install the wireless printer on the computer.
Network printer does not show up in the printer selection list during installation
MAKE SURE THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER
The SSID of the printer must match the SSID of the wireless network.
Find the network SSID
1Type the IP address of your wireless access point into the address field of your browser.
aIf you do not know the IP address of the wireless access point, do one of the following:
In Windows Vista
1 Click 
.
2 Click All Programs Accessories.
3 Click Command Prompt.
In Windows XP and earlier
1Click Start.
2Click All Programs or Programs Accessories Command Prompt.
bType ipconfig.
Troubleshooting wireless setup
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