VERIFY THAT THE PRINTER IS WORKING

•Insert the Software and Documentation CD and set up the printer using a USB connection.
•If the printer works over a USB connection, the printer is working properly.
MAKE SURE THE PRINTER DRIVER IS INSTALLED ON THE PRINTER
All computers that print to the wireless printer must first have the printer driver installed.
•Insert the Software and Documentation CD and install the printer driver .
Cannot print and there is a firewall on the computer
Third-party (non-Microsoft) firewalls can interfere with w ireless printing. If the printer and computer are configured
correctly, and the wireless network is working, but the printer will not print wirelessly, a firewall could be the problem.
If there is a firewall (other than th e Windows firewall) on the computer, try o ne or more of the following:
•Update the firewall using the most recent update available from the manufacturer. Refer to the documentation
that came with your firewall for instructions on how to do this.
•If programs request firewall access when you install the printer or try to print, make sure you allow those programs
to run.
•Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you
have completed the wireles s installation.
Network printer does not show up in the printerselection list during installation
MAKE SURE THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER
The SSID of the printer must match the SSID of the wireless network.

Find the network SSID

1Type the IP address of your wireless access poin t into the address field of your browser.
aIf you do not know the IP address of the w ireless access point, do one of the followin g:
In Windows Vista
1Click .
2Click All Programs Accessories.
3Click Command Prompt.
In Windows XP and earlier
1Click Start.
2Click All Programs or Programs Accessories Command Prompt.
bType ipconfig.
Troubleshooting wireless s etup
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